Journal of Governance, Taxation, and Auditing
Vol. 4 No. 2 (2025): Journal of Governance, Taxation and Auditing (October - December 2025) - In Pre

Analysis of the Influence of Digitalization, Information Quality, and Income Level on Compliance with Land and Building Tax Payment with Knowledge as an Intervening Variable in Karimun District, Karimun Regency

ANGGRAENI, Poppy Dewi (Unknown)
RAMLI, Ramli (Unknown)
CATRAYASA, I Wayan (Unknown)



Article Info

Publish Date
12 Dec 2025

Abstract

Taxpayer compliance in paying Land and Building Tax (PBB) in Karimun Regency has declined. This condition is influenced by the low level of public knowledge regarding PBB, the lack of optimization in digitalization and tax information systems, as well as the relatively low level of income among taxpayers. This study applies a mixed-method approach, focusing on analyzing the effect of digitalization, information quality, and income level on PBB payment compliance, with knowledge as an intervening variable in Karimun District. The findings reveal that digitalization, income level, and PBB knowledge significantly influence taxpayer compliance, while information quality shows no significant effect. Furthermore, information quality and income level significantly affect PBB knowledge, while digitalization does not. Current levels of public knowledge are not yet able to strengthen the effect of digitalization on PBB compliance, but they do strengthen the effect of information quality and income level on taxpayer compliance. It is recommended that the Karimun Regional Revenue Agency optimize information quality and taxpayer knowledge through improved digitalization and information systems aligned with taxpayers’ conditions. Additionally, efforts to raise taxpayer awareness should be strengthened through programs and policies that promote equal distribution of knowledge related to PBB.

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Journal Info

Abbrev

JoGTA

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Governance, Taxation and Auditing (JoGTA) is a journal developed by PT Keberlanjutan Strategies Indonesia (Sustainability Strategies Indonesia). The International Journal of Environmental, Sustainability and Social Science aims to related to current research on the scope of the journal ...