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All Journal International Journal of Environmental, Sustainability, and Social Science International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Journal of Governance, Taxation, and Auditing Zona Manajerial: Program Studi Manajemen (S1) Universitas Batam Studi Ekonomi dan Kebijakan Publik Journal of Multidisciplinary Academic Business Studies Journal of Multidisciplinary Academic and Practice Studies
Catrayasa, I Wayan
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Physics Social Sciences Other

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The Effect of Transactional Leadership, Organizational Commitment and Career Development on Employee Job Satisfaction With Work Motivation as an Intervening Variable in the Agency Regional Finance and Asset Management Karimun Regency SIHITE, Riduan; WIBISONO, Chablullah; CATRAYASA, I Wayan; SATRIAWAN, Bambang
International Journal of Environmental, Sustainability, and Social Science Vol. 5 No. 4 (2024): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v5i4.1143

Abstract

The Karimun Regional Government issued a policy to extend the contracts of 75 contract workers out of the 80 contract workers in BPKAD Karimun Regency. Contrary to this policy, thousands of ASNs in Karimun Regency have only paid their salaries, which has an impact on decreasing employee satisfaction, which results in increasing employee absences without explanation. This quantitative research analyzes the relationship between transactional leadership, organizational commitment, career development, job satisfaction, and work motivation as intervening variables. It was concluded that transactional leadership and work motivation had a significant effect on job satisfaction, and job satisfaction significantly impacted work motivation. Organizational commitment and career development do not significantly affect job satisfaction. Organizational commitment does not substantially affect work motivation, while career development has a significant effect. Then transactional leadership and career development have a significant effect on job satisfaction when intervened by work motivation, while organizational commitment does not have a significant impact on job satisfaction when intervened by work motivation. It is recommended that leaders at the Karimun Regency BPKAD agency increase employee liking for the work given, support from colleagues in achieving targets, opportunities for promotion and work monitoring systems by employee and work conditions through, among other things, providing rewards for employee performance, creating and ensuring implementing regulations that can control employee safety and comfort, optimizing the provision of employee human standards, fair treatment at work, increasing employee awareness and understanding of career opportunities in the agency.
Analysis of work life balance, job satisfaction and its effect on the performance of employees of the General Bureau of the Regional Secretariat of the Riau Islands Province Ngaliman, Ngaliman; Catrayasa, I Wayan; Khairil, Khairil
Studi Ekonomi dan Kebijakan Publik Vol. 3 No. 2 (2025): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sekp.v3i2.5278

Abstract

Purpose: This study analyzes the influence of work-life balance, work environment, and workload on performance through job satisfaction as a mediating variable on employees of the General Bureau of the Regional Secretariat of the Riau Islands Province. Methodology/approach: A quantitative method was used with SEM-PLS analysis on data collected from 120 employees of the General Bureau, Riau Islands Provincial Secretariat. Results: Using primary data from 120 employees, this study found that work-life balance and workload have a significant influence on performance through the results of the path coefficient, meaning that the job satisfaction variable can mediate the influence of endogenous variables of work-life balance and workload on the performance variable. This can be explained by the fact that with the mediation of job satisfaction, when there is an increase in work-life balance and workload, employee performance will increase. Conclusions: Improving job satisfaction enhances performance, especially when managing workload and work-life balance. Limitations: The study is limited to one public institution and excludes factors such as leadership and compensation. Contribution: This study highlights the importance of job satisfaction as a mediator to improve employee performance in the public sector.
The influence of competence, motivation, and work culture on employee performance through self-efficacy as an intervening variable for medical support employees Regional General Hospital Tanjungpinang City Muliyanto, Muliyanto; Indrayani, Indrayani; Satriawan, Bambang; Ngaliman, Ngaliman; Catrayasa, I Wayan
Journal of Multidisciplinary Academic Business Studies Vol. 1 No. 1 (2023): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomabs.v1i1.1777

Abstract

Purpose: This study investigates the impact of competence, motivation, and work culture on employee performance, with self-efficacy as the mediating variable. It hypothesizes that competence, motivation, and work culture influence self-efficacy, which in turn affects performance. Research Methodology: The sample in this study included all Medical Support employees at the Tanjungpinang City Regional General Hospital. The number of samples used was 105. The data obtained were analyzed using data analysis techniques with AMOS 24.0 software. Results: The findings revealed the significance of these relationships: competence positively affected self-efficacy, as indicated by the CR Value (5.045) and probability (0.000 < 0.05). Similarly, motivation (CR Value 2.802, P-Value 0.002 < 0.05) and work culture (CR Value 4.267, P-Value 0.001 < 0.05) positively impacted self-efficacy. Competence (CR = 3.066, p = 0.002 < 0.05) and work culture (CR = 2.075, p = 0.039 < 0.05) significantly influenced performance through self-efficacy. However, motivation does not have a direct significant effect on performance (CR Value = 1.157, probability = 0.248 > 0.05). Conclusions: Competence and work culture enhance performance through self-efficacy, while motivation indirectly supports it by strengthening self-efficacy. Limitations: This research focuses on 105 Medical Support employees at the Tanjungpinang City Regional General Hospital, employing AMOS 24.0 for data analysis. Contribution: This study underscores the importance of competence, motivation, and work culture in enhancing employee performance through the mediating role of self-efficacy.
The effect of education, training, and promotion on employee performance through job satisfaction in the inspectorate of Tanjungpinang City and Bintan District Haryanto, Eko; Wibisono, Chablullah; Catrayasa, I Wayan; Ngaliman, Ngaliman; Indrawan, Muhammad Gita
Journal of Multidisciplinary Academic and Practice Studies Vol. 1 No. 4 (2023): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v1i4.1772

Abstract

Purpose: The purpose of this study is to examine the relationship between education, training, and promotion on employee performance, mediated by job satisfaction. Methodology: The study utilizes a quantitative research methodology involving survey questionnaires administered to employees in the Inspectorate of Tanjungpinang City and Bintan District. Results: The results demonstrate a positive relationship between education, training, promotion, and job satisfaction. Job satisfaction also mediates the relationship between these variables and employee performance. By identifying the impact of education, training, and promotion on job satisfaction and employee performance, this study provides insights for organizations to improve human resource management practices and optimize performance. Conclusions: The findings highlight that education, training, and promotion significantly influence job satisfaction, which in turn enhances employee performance. Organizations must prioritize investment in these areas to create a motivated and productive workforce. Limitations: This study is limited by the sample size and geographical scope, impacting the generalizability of the findings. Reliance on self-reported data may also introduce bias, and external factors beyond the study’s control could affect outcomes. Contribution: This research enriches scholarly discourse by offering a nuanced understanding of how education, training, and promotion collectively impact employee performance through job satisfaction. It also provides practical recommendations for organizational stakeholders to design policies and programs that support sustainable employee development and performance improvement.
The influence of leadership, remuneration, competency on employee turnover intention with organizational culture as an intervening variable at Bank Ekonomi Rakyat Sejahtera Batam Ngaliman, Ngaliman; Catrayasa, I Wayan; Lie, Lie
Journal of Multidisciplinary Academic and Practice Studies Vol. 1 No. 3 (2023): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v1i3.2376

Abstract

Purpose: This study analyzes the influence of leadership, remuneration, and competence on employee turnover intention in BPR Sejahtera Batam, with organizational culture as an intervening variable. In the last five years, turnover intention in BPR Sejahtera Batam has increased significantly, reaching 21.05% in 2023. Research Methodology: This study employed a quantitative approach using census sampling of 111 employees. Primary data were collected through questionnaires with a Likert scale and analyzed using Partial Least Squares structural equation modeling (PLS-SEM) through SmartPLS 4. Results: Using primary data from 111 employees, this study found that leadership and competence did not significantly affect turnover intention, either directly or through organizational culture. In contrast, remuneration was shown to have a significant effect, highlighting the importance of compensation in employees' decisions to stay or leave the company. Organizational culture was not a significant mediator between remuneration and turnover intentions. Conclusions: Employees’ decisions to stay or leave are primarily determined by remuneration factors rather than leadership, competence, or organizational culture. Compensation aspects, such as salary, benefits, and bonuses, play a stronger role than other organizational factors in shaping turnover intentions. Limitations: This study focused on one organization with a relatively small sample size, which may limit the generalizability of the findings. Broader studies across multiple banks and regions are recommended. Contribution: This study provides practical insights for bank management to prioritize improvements in remuneration systems and employee welfare programs as effective strategies to reduce turnover intention.
The influence of the e-performance appraisal system, education and competence on employee performance through spiritual motivation in the regional office of the Ministry of Religion Riau Islands Province Hairul, Hairul; Wibisono, Chablullah; Catrayasa, I Wayan
Journal of Multidisciplinary Academic and Practice Studies Vol. 2 No. 3 (2024): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v2i3.2384

Abstract

Purpose: This study aimed to analyze the influence of the e-performance assessment system, education, and competence on employee performance, as well as the mediating role of spiritual motivation at the Regional Office of the Ministry of Religion of the Riau Islands Province. Research Methodology: The study involved 104 respondents comprising State Civil Apparatus (PNS and PPPK). Data were collected through surveys and analyzed using the Structural Equation Modeling (SEM) approach with SmartPLS 3.0. Results: The findings show that the e-performance assessment system significantly improves employee performance, whereas education and competence do not. Spiritual motivation has a strong positive impact on performance. Furthermore, the e-performance system, education, and competence significantly influenced spiritual motivation. Mediation analysis indicates that spiritual motivation mediates the relationship between the e-performance system and competence with employee performance, while the mediation of education is positive but insignificant. Conclusions: The e-performance system and competence are key drivers of employee performance when reinforced by spiritual motivation, underscoring the importance of psychological and spiritual factors in public-sector performance. Limitations: This study was limited to one regional office and a relatively small sample size, which may affect the generalizability of the findings. Contribution: This research enriches the public sector performance management literature by integrating spiritual motivation as a mediating factor. This study provides insights for policymakers to design e-performance systems that not only strengthen competence but also foster spirituality, thereby enhancing sustainable employee performance.
The influence of communication, coordination, and bureaucratic leadership style in the planning, research, and development agency through interpersonal perception on the job satisfaction of regional apparatus employees in the Riau Islands Provincial Government Ngaliman, Ngaliman; Rahima, Sri; Catrayasa, I Wayan
Journal of Multidisciplinary Academic and Practice Studies Vol. 2 No. 4 (2024): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v2i4.2497

Abstract

Purpose: This study analyzes the influence of motivation, organizational commitment, and workload on job satisfaction of regional officials with competency as an intervening variable in the Riau Islands Province Regional Financial and Asset Agency. In 2023, 11,380 files (49.26 %) experienced delays in processing from SPP to SP2D for 3 – 10 days. Research Methodology: A quantitative approach with census sampling of 105 employees was used. Data were collected through questionnaires with a five-point Likert scale and analyzed using PLS-SEM (SmartPLS 4) to assess validity, reliability, and structural relationships. Results: Using primary data from 143 employees, this study found that motivation has no direct significant effect on job satisfaction. In contrast, motivation, commitment, and workload significantly influence competence, highlighting the importance of motivation in improving employee performance. Competence has also been proven to be a significant mediator between motivation, commitment, and workload on job satisfaction. Conclusions: Employee satisfaction is strongly shaped by effective communication and leadership, supported by positive interpersonal perceptions, whereas coordination contributes weakly. Limitations: This study focused only on one government agency with cross-sectional data, limiting generalization and temporal analysis. Contribution: This study highlights the mediating role of interpersonal perception, offering practical insights for strengthening communication and leadership to enhance satisfaction in public institutions.
The Influence of Transformational Leadership, Competence, and Work Environment on the Performance of Civil Servants (PNS) at the Regional Secretariat of Riau Islands Province with Work Motivation as an Intervening Variable MARDIANTO, Asnan; SATRIAWAN, Bambang; CATRAYASA, I Wayan
Journal of Governance, Taxation and Auditing Vol. 4 No. 2 (2025): Journal of Governance, Taxation and Auditing (October - December 2025) - In Pre
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jogta.v4i2.1600

Abstract

This study aims to examine the influence of transformational leadership, competence, and work environment on the performance of civil servants (PNS) at the Regional Secretariat of Riau Islands Province, with work motivation as an intervening variable. The research applied a quantitative causal-associative approach. The sample was determined using purposive sampling with the Yamane formula, resulting in 142 respondents. Data were analyzed using SmartPLS 3.0. The findings reveal that transformational leadership and competence have a positive and significant effect on performance, both directly and through work motivation. The work environment has no significant direct effect on performance but exerts a positive and significant effect on work motivation. Furthermore, work motivation serves as an intervening variable mediating the effects of transformational leadership, competence, and work environment on performance. These results highlight the critical role of leadership, competence, and supportive work conditions in enhancing civil servants’ motivation and performance.
Analysis of the Influence of Digitalization, Information Quality, and Income Level on Compliance with Land and Building Tax Payment with Knowledge as an Intervening Variable in Karimun District, Karimun Regency ANGGRAENI, Poppy Dewi; RAMLI, Ramli; CATRAYASA, I Wayan
Journal of Governance, Taxation and Auditing Vol. 4 No. 2 (2025): Journal of Governance, Taxation and Auditing (October - December 2025) - In Pre
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jogta.v4i2.1607

Abstract

Taxpayer compliance in paying Land and Building Tax (PBB) in Karimun Regency has declined. This condition is influenced by the low level of public knowledge regarding PBB, the lack of optimization in digitalization and tax information systems, as well as the relatively low level of income among taxpayers. This study applies a mixed-method approach, focusing on analyzing the effect of digitalization, information quality, and income level on PBB payment compliance, with knowledge as an intervening variable in Karimun District. The findings reveal that digitalization, income level, and PBB knowledge significantly influence taxpayer compliance, while information quality shows no significant effect. Furthermore, information quality and income level significantly affect PBB knowledge, while digitalization does not. Current levels of public knowledge are not yet able to strengthen the effect of digitalization on PBB compliance, but they do strengthen the effect of information quality and income level on taxpayer compliance. It is recommended that the Karimun Regional Revenue Agency optimize information quality and taxpayer knowledge through improved digitalization and information systems aligned with taxpayers’ conditions. Additionally, efforts to raise taxpayer awareness should be strengthened through programs and policies that promote equal distribution of knowledge related to PBB.
THE EFFECT OF WORK-LIFE BALANCE, WORK STRESS AND WORK MOTIVATION ON JOB SATISFACTION THROUGH PSYCHOLOGICAL CAPITAL ON BNN MILLENIAL EMPLOYEES IN RIAU ISLANDS Amelia Widya Saputri, Meta; Khaddafi, Muammar; Catrayasa, I Wayan; Indrayani, Indrayani
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 1 No. 11 (2022): OCTOBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v1i11.68

Abstract

The purpose of this study was to determine and examine the effect of work-life balance, work stress and work motivation on employee job satisfaction with psychological capital as an intervening variable. The method used in this study uses a quantitative approach, data collection using a questionnaire and distributed to 81 respondents. Statistical data analysis using SEM-PLS (Structural Equation Modeling-Partial Least Square) and using path analysis to examine the pattern of relationships that reveal the influence of variables with other variables. Both direct and indirect effects use the Smart PLS Ver 3.0 software. The results showed that the work-life balance directly had a positive and significant effect on psychological capital with a p-value of 0.004 <0.05,
Co-Authors Amelia Widya Saputri, Meta ANGGRAENI, Poppy Dewi Chablullah Wibisono Eko Haryanto Friska Sihombing, Elisabet Gaddafi, Muammar Gita Indrawan, Mohamad Hairul Hairul Hizam, Nurul Indrawan, Muhammad Gita INDRAYANI INDRAYANI Khaidir Khaidir, Khaidir Khairil Khairil Kurniawan, Ady Lie, Lie Maiyusan, Neri MARDIANTO, Asnan Muammar Khaddafi Muliana, Heppy Muliyanto, Muliyanto Ngaliman, Ngaliman Prayitno, Cahyo Rahima, Sri Ramli Ramli Satriawan, Bambang SIHITE, Riduan SUMIYATI SUMIYATI Syahril Syahril TJATOER, Fadliyah Anas Wibosono, Chablullah Yuslinda, Yuslinda