Pengaruh Work Life Balance, Lingkungan Kerja Non Fisik, dan Kepuasan Kerja Terhadap Kinerja Karyawan PT Telkom Infrastruktur Indonesia Direktorat Finance, Risk, and Human Capital Management

Khairunnisa, Nur Afrina
Herminda, Herminda
Sentosa, Endri
Mahmud, Mahmud

IKRA-ITH EKONOMIKA
Vol. 9 No. 1 (2026): IKRAITH-EKONOMIKA Vol 9 No 1 Maret 2026

Penelitian ini bertujuan untuk menganalisis pengaruh Work Life Balance, Lingkungan Kerja Non Fisik,dan Kepuasan Kerja terhadap Kinerja Karyawan PT Telkom Infrastruktur Indonesia Direktorat Finance,Risk, and Human Capital Management. Penelitian ini menggunakan metode deskriptif, yang dimanadata dikumpulkan melalui penyebaran kuesioner. Data dianalisis menggunakan software SmartPLSversi 3. Dari total populasi sebanyak 39 karyawan, ditentukan sampel sebanyak jumlah populasi ataumenggunakan sampel jenuh sebanyak 39 responden. Hasil uji T menunjukkan bahwa variabel WorkLife Balance memiliki pengaruh positif dan signifikan terhadap kinerja karyawan (p-value 0,018 < 0,05dan t-statistik 2,109 > 1,96). Sementara itu, Lingkungan Kerja Non FIsik berpengaruh positif dansignifikan terhadap kinerja karyawan (p-value 0,018 < 0,05 dan t-statistik 1,872 > 1,96), begitu puladengan Kepuasan Kerja yang juga memiliki pengaruh positif dan signifikan terhadap kinerja karyawan(p-value 0,036 < 0,05 dan t-statistik 1,801 > 1,96). This study aims to analyze the effect of Work Life Balance, Non Physical Work Environment, and JobSatisfaction on Employee Performance of PT Telkom Infrastruktur Indonesia Directorate Finance, Risk,and Human Capital Management. This research uses a descriptive method, in which data is collectedthrough the distribution of questionnaires. Data were analyzed using SmartPLS software version 3.From a total population of 39 employees, a sample of as many as the total population or using asaturated sample of 39 respondents was determined. The T test results show that the Work Life Balancevariabel has a positive and significant effect on employee performance (p-value 0.018 < 0.05 and tstatistic2.109 > 1.96). Meanwhile, the Non-Physical Work Environment has a positive and significanteffect on employee performance (p-value 0.018 < 0.05 and t-statistic 1.872 > 1.96), as well as JobSatisfaction which also has a positive and significant effect on employee performance (p-value 0.036 <0.05 and t-statistic 1.801 > 1.96).