Warta Penelitian Perhubungan
Vol. 22 No. 5 (2010): Warta Penelitian Perhubungan

Faktor Yang Membedakan Pelayanan Jasa Antar Perusahaan Angkutan Udara Niaga Berjadwal Di Indonesia

Yuliana, Dina (Unknown)

Article Info

Publish Date
31 May 2010

Abstract

Research about factors that differences in seniices of air transport has been done. Tire discriminationanalysis indicates tire differences and clnssifies the passengers into several obsenied groups. Tire aimof this research is to annlyz.e factors tlmt affect airlines choices. TI7e discrimination analysis indicatestire differences and clnssifies the passengers into seueml obsenied groups. Tire result shows that tiremost differentiating factor in standard seniices are in-flight sen1ices (newspapers, magazines, video,etc), flight frequency/ shcedule, and punctuality.

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Journal Info
Warta Penelitian Perhubungan
Website

Abbrev

warlit

Publisher

Kementerian Perhubungan Republik Indonesia

Subject

Transportation

Description

Warta Penelitian Perhubungan merupakan jurnal yang diterbitkan oleh Sekretariat Badan Kebijakan Transportasi Kontributor Warta Penelitian Perhubungan berasal dari kalangan Peneliti dan Akademisi di bidang transportasi. Warta Penelitian Perhubungan memuat hasil penelitian, ide, dan gagasan dengan ...