Innovative: Journal Of Social Science Research
Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research

Evaluasi Kualitas Website Kampus Politeknik eLBajo Commodus menggunakan Metode Webqual 4.0 Modified and Importance Performance Analysis (IPA)

Fhelly Djun, Sisilia (Unknown)
Jeannywelasny Ngasa, Gracedelia (Unknown)
Galih Cahaya Widianto, Angling (Unknown)
Sandrio, Laurensius (Unknown)
Sabatani Jangku, Wilhelmus (Unknown)

Article Info

Publish Date
04 Aug 2025

Abstract

Website eLBajo Commodus Polytechnic memiliki peran penting dalam mendukung kegiatan akademik. Penelitian ini mengevaluasi kualitas website menggunakan metode Webqual 4.0 Modification and Importance Performance Analysis (IPA), dengan pendekatan kuantitatif melalui survei terhadap 101 mahasiswa. Hasilnya menunjukkan tingkat kesesuaian situs web sebesar 99,1% dan kesenjangan rata-rata -0,22, menunjukkan bahwa masih ada aspek yang perlu ditingkatkan. Empat indikator prioritas utama peningkatan meliputi tampilan, akurasi informasi, keandalan tautan, dan kemudahan komunikasi. Rekomendasi perbaikan disusun berdasarkan pedoman WCAG 2.0 untuk meningkatkan kualitas layanan website.

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Journal Info
Innovative: Journal Of Social Science Research
Website

Abbrev

Innovative

Publisher

Universitas Pahlawan Tuanku Tambusai

Subject

Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Public Health Other

Description

Innovative: Journal Of Social Science Research is a journal managed by Universitas Pahlawan Tuanku Tambusai which bridges researchers to publish research results in all scientific fields (multidiscipline). This includes the fields of education, health, law, economics, IT (Informatics Engineering), ...