PASCIDEV: Pasundan Social Science Development
Vol. 6 No. 1 (2025): Pasundan Social Science Development (PASCIDEV)

Implementation of Automation Technology in Enhancing Digital Marketing Efficiency for Small Businesses

Waramena, Shella Sukma Dewi (Unknown)



Article Info

Publish Date
23 Oct 2025

Abstract

The rapid advancement of automation technology has significantly impacted digital marketing strategies, particularly for small businesses aiming to enhance efficiency and optimize operations. This study explores the implementation of automation tools in digital marketing efforts, focusing on their potential to streamline processes, improve customer engagement, and increase overall marketing effectiveness for small businesses. Automation technologies, such as customer relationship management (CRM) systems, email marketing automation, and social media management tools, allow small enterprises to reach their target audience more effectively while saving time and resources. Through an in-depth analysis of case studies and real-world applications, this research highlights how automation can assist in lead generation, customer retention, and data-driven decision-making. The findings suggest that by adopting automation, small businesses can not only boost their marketing efficiency but also gain a competitive edge in a crowded digital marketplace. Challenges such as initial setup costs, integration with existing systems, and the need for ongoing maintenance are also addressed. However, the long-term benefits, including improved ROI, enhanced customer experience, and increased scalability, make automation a valuable investment for small business owners. This paper provides actionable insights for small businesses looking to leverage automation in their digital marketing strategies, offering recommendations for successful implementation and optimization.

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Journal Info

Abbrev

pascidev

Publisher

Subject

Social Sciences

Description

The Pasundan Social Science Development (PASCIDEV) aims to publish articles that show high levels of theoretical insight or empirical analytic work and gives preference to articles that demonstrate engagement on the key issues that face society issues. The Pasundan Social Science Development ...