Toba: Journal of Tourism, Hospitality, and Destination
Vol. 2 No. 4 (2023): November 2023

Kualitas Pelayanan dan Keputusan Berkunjung di Atraksi Alam dan Buatan Malalayang Beach Walk Kota Manado

Christine P. E. Porajow (Unknown)
Steven Y. Kawatak (Unknown)
Yelly A. Walansendow (Unknown)
Dheanie Z. O. Anggoh (Unknown)



Article Info

Publish Date
25 Nov 2023

Abstract

Malalayang Beach Walk is a new leading destination in Manado City which is unique because it is a combination of natural tourist attractions and artificial tourist attractions. This tourist destination is located along the coast on the Trans Sulawesi route which is heavily traveled by local residents and immigrants from various other areas. This destination is known to have an important social and economic influence on the local community, so maintaining good and consistent service quality at this destination is the right step. This research was carried out with the aim of finding out how strong the influence of service quality is on tourists' visiting decisions at Malalayang Beach Walk. The data in this study was obtained from 100 respondents selected using accidental sampling technique. The data obtained was then processed using a quantitative approach through SmartPLS 3.0 analysis. The research result shows that service quality has a strong and significant influence on tourists' decisions to visit Malalayang Beach Walk.

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Journal Info

Abbrev

toba

Publisher

Subject

Social Sciences

Description

TOBA (Journal of Tourism, Hospitality, and Destination) merupakan wadah publikasi naskah ilmiah dengan tema utama berkaitan dengan tourism, hospitality and destination yang diterbitkan 4 (empat) kali dalam setahun, yaitu pada bulan Februari, Mei, Agustus dan November. Naskah yang dipublikasikan ...