International Journal of Economics and Management Research
Vol. 4 No. 1 (2025): April : International Journal of Economics and Management Research

Digital Transformation of Land Services Through Management In-formation Systems: Case Study of BPN Asahan Regency

Rizqiya Adha Riani (Unknown)
Dewi Dewi (Unknown)
Balqis Amanda (Unknown)
Ade Khairani Hasibuan (Unknown)
Fatma Sari (Unknown)
Dailami Dailami (Unknown)



Article Info

Publish Date
30 Apr 2025

Abstract

Digital transformation of public services is an important step towards efficient, transparent and accountable government institutions. This study recommends strengthening digital infrastructure and providing ongoing training for staff and the community to support the optimization of digital transformation of land services. The purpose of this study is to analyze the implementation of Management Information Systems in supporting the digital transformation of land services at the Land Office (BPN) of Asahan Regency. The study used a qualitative approach, combining case studies and analysis. The results show that various services such as Complete System Land Registration (PTSL), certificate checking, and electronic transfer of rights have been digitized, supported by innovations such as the Touch My Land application and digitization of land registration archives. This shift has accelerated service processes, increased transparency, and improved public satisfaction. However, challenges remain in terms of public digital literacy, technology infrastructure, data security, and so on. To maintain the sustainability of the transformation, Asahan District BPN implements a strategy of continuous system development, human resource training, and cross-sector collaboration.

Copyrights © 2025






Journal Info

Abbrev

ijemr

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Economics and Management Research, an electronic international journal, provides a forum for publishing the original research articles, review articles from contributors, and the novel technology news related to management, accounting and economic. This journal encompasses ...