Bedelau: Journal of Education and Learning
Vol. 2 No. 3 (2021): Bedelau, Spesial Issue 2021

Pengaruh Kualitas Pelayanan terhadap Keputusan Konsumen Berbelanja di Indomaret Sudirman 32 Pekanbaru

Zulfitri, Zulfitri (Unknown)
Lingga Pandu Winata (Unknown)



Article Info

Publish Date
30 Jun 2021

Abstract

This study is aimed at recognizing the impact the quality of servise has on The purcase of costumer indomaret sudirman 32 pekanbaru. Data analysis techniques using simple linear regression methods with quantitative approach. Research shows that the quality of service a positive influence on the consumer decision of shopping at indomaret sudirman 32 pekanbaru. The quality of service has a positive effect on decisions the purchase of consumer shoppers at the inomaret sudirman 32 pekanbaru.the value of this servise value is 5,190 > ttabel 1,991. Respondents give a value of 3,75 on the quality of service givenby indomaret sudirman 32 pekanbaru with the highest as 3,91 and the lowest we have an average of 3,60. Decision purchases made by the government consumers depend heavily on the quality of servise at the rate of attaiment the highest respondents at 4,60 and the lowest kritenia were gained by 3.92.

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Journal Info

Abbrev

bedelau

Publisher

Subject

Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

Bedelau: Journal of Education and Learning (E-ISSN: 2723-0384, P-ISSN: 2723-0376) was first published in 2020 by the Anotero Scientific Institute, Pekanbaru. Bedelau: Journal of Education and Learning is published 2 (two) times a year in June and December. This journal focuses on current and ...