EDUMALSYS Journal of Research in Education Management
Vol 3 No 3 (2025): EDUMALSYS Journal of Research in Education Management

Assessment of Integrated Marketing Communication (IMC) and Customer Patronage of Selected Nigerian Noodles

Babaiya, Yuhannasu Muhammad (Unknown)
Akase, T. M. (Unknown)
Kente, J. S. (Unknown)



Article Info

Publish Date
20 Sep 2025

Abstract

Amid intensifying competition in Nigeria’s fast-moving consumer goods sector, this study assesses how Integrated Marketing Communication (IMC) strategies influence customer patronage of Indomie and Dangote noodles in Lafia Metropolis. The objective is to determine the most prominent IMC tools driving patronage and to compare stakeholder perceptions of IMC effectiveness. Employing a survey research design, the study analyzes audience responses to the IMC activities of selected noodle brands. Key findings indicate that mass media advertising is the foremost IMC strategy promoting patronage, followed by souvenir distribution. Results further show that celebrity endorsement most strongly differentiates perceptions of IMC effectiveness across stakeholders—staff of noodle-producing companies, customers, and marketing communications organizations—followed by product quality. Overall, the IMC mix effectively shapes audience perceptions and converts prospects into regular consumers. The study concludes that IMC plays an indispensable role in promoting patronage of Indomie and Dangote noodles in the study context. The contribution lies in clarifying the relative salience of IMC instruments in a local market and highlighting practical implications: firms should review stringent in-house media policies to enhance agency collaboration, manage prime-time slots transparently (e.g., first-come, first-served) to curb favoritism and unhealthy competition, and avoid deceptive messaging, particularly given its potential impact on younger audiences.

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Journal Info

Abbrev

edumalsys

Publisher

Subject

Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering

Description

EDUMALSYS Journal of Research in Education Management [2988-1196 (Print) and 2988-1188 (Online)] provides those interested in the effective management of the educational process with a broad overview of developments and best practice in the field, with particular reference to how new ideas can be ...