Jurnal Ilmiah Edunomika (JIE)
Vol. 9 No. 4 (2025): EDUNOMIKA

MEMBANGUN CITRA DESTINASI SURABAYA SEBAGAI MICE TOURISM CITY MELALUI PEMASARAN KOTA, EVENT WISATA DAN MEDIA SOSIAL

Diah Ayu Sanggarwati (Unknown)
Sri Lestari (Unknown)
Cucu Hayati (Unknown)



Article Info

Publish Date
23 Oct 2025

Abstract

This research examines the strategic role of City Marketing, Event Tourism, and Social Media Marketing in shaping the destination image of Surabaya as an emerging MICE city. The main issue addressed in this research is the relatively weak influence of city marketing compared to the direct experiential factors perceived by visitors, raising questions about the effectiveness of current branding strategies in enhancing Surabaya’s competitiveness in the MICE sector. The objective of the study is to analyze the influence of these three variables on destination image and to provide strategic recommendations for strengthening Surabaya’s position as a MICE destination with cultural heritage appeal. The research employs a quantitative approach using Structural Equation Modeling (SEM) with AMOS, based on responses from 255 participants, tested through 17 indicators across 15 dimensions. The results indicate that City Marketing has a positive but less significant effect, suggesting the need for more visitor-oriented strategies, while Event Tourism and Social Media Marketing show strong positive and significant influences on destination image. These findings highlight the importance of enhancing livability, promoting unique heritage-based experiences, and leveraging digital engagement to build a stronger and more competitive destination image for Surabaya in the national and international MICE market. Keywords: Destination Image; MICE Tourism City; City Marketing; Tourism Events; Social Media

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Journal Info

Abbrev

jie

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

Description

Jurnal Ilmiah EDUNOMIKA dengan ISSN 2598-1153, diterbitkan 2 (dua) kali setahun (Pebruari dan Agustus) oleh LPPM STIE AAS Surakarta bekerjasama dengan Pusat Kajian Pendidikan dan Ekonomi (PUSKAPE), Yayasan Keluarga Muslim Al Azarul Ulum Sukoharjo. Terbit pertama pada bulan Pebruari 2017. Redaksi ...