Diffusion: Journal of Systems and Information Technology
Vol 5, No 2 (2025): July 2025

EVALUASI KEPUASAN PENGGUNA SISTEM E-PERSEDIAAN KABUPATEN BONE BOLANGO MENGGUNAKAN MODEL EUCS DAN DELONE AND MCLEAN

Malapu, Nayla Yuniar (Unknown)
Amali, Lanto Ningrayati (Unknown)
Zakaria, Alfian (Unknown)

Article Info

Publish Date
31 Jul 2025

Abstract

Bone Bolango Regency has implemented the E-Inventory Information System in the financial sector. However, issues persist, such as data not appearing during reviews and duplicate entries despite single inputs, affecting information accuracy. This study aims to identify factors influencing user satisfaction, determine the most influential variables, and provide improvement recommendations. The models employed are End User Computing Satisfaction (EUCS) and DeLone McLean, with analysis conducted using PLS-SEM. The research findings indicate t-test values for content (0.974), accuracy (1.620), format (1.215), ease of use (0.089), timeliness (2.368), information quality (0.860), system quality (1.115), and service quality (1.142). Among all dimensions, only timeliness significantly impacts user satisfaction. Keywords : End User Computing Satisfaction (EUCS); Delone and McLean; User Satisfaction; PLS-SEM

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Journal Info
Diffusion: Journal of Systems and Information Technology
Website

Abbrev

diffusion

Publisher

Universitas Negeri Gorontalo

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

Description

Diffusion Journal Of System And Information Technology is a peer-reviewed journal published by Informatics Engineering, State University of Gorontalo. Diffusion is published two times annually, in January and July. Diffusion provides a place for academics, researchers, and practitioners to publish ...