SEMINAR TEKNOLOGI MAJALENGKA (STIMA)
Vol 9 (2025): Seminar Teknologi Majalengka (STIMA) 9.0 Tahun 2025

IMPLEMENTASI CHATBOT KONSELING ANAK BERBASIS DIALOGFLOW UNTUK PENCEGAHAN BULLYING

Pateman, Dimar (Unknown)
Zaliluddin, Dadan (Unknown)



Article Info

Publish Date
01 Oct 2025

Abstract

This study aims to design and implement a chatbot-based counseling service for children to prevent bullying, utilizing Dialogflow integrated with Telegram. The research addresses the limited access children have to report bullying cases and receive initial counseling, particularly in regions with constrained resources. The development applied the waterfall method, covering requirements analysis, system design, implementation, Testing, and maintenance. The chatbot provides three main features: counseling services, bullying reporting, and educational content. Black Box Testing and User Acceptance Testing (UAT) showed that all features function according to specifications, with positive user feedback on accessibility and usability. The integration of Dialogflow's Natural Language Processing (NLP) capabilities enables the chatbot to understand user intent and provide contextually relevant responses. The solution is expected to support the Dinas Pemberdayaan Perempuan, Perlindungan Anak, dan Keluarga Berencana (DP3AKB) in Majalengka in monitoring and handling bullying cases, while offering children a safe and interactive platform for reporting and education.

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Journal Info

Abbrev

stima

Publisher

Subject

Computer Science & IT Control & Systems Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

Description

Prosiding SEMINAR TEKNOLOGI MAJALENGKA (STIMA) adalah publikasi ilmiah yang memuat hasil-hasil penelitian orisinal dan terkini dari para akademisi, peneliti, dan praktisi di berbagai bidang teknik dan manajemen. Prosiding ini memiliki sifat multidisiplin, berfokus pada integrasi ilmu pengetahuan ...