SEMINAR TEKNOLOGI MAJALENGKA (STIMA)
Vol 9 (2025): Seminar Teknologi Majalengka (STIMA) 9.0 Tahun 2025

ANALISIS ANTARMUKA SISTEM INFORMASI AKADEMIK (SIAKAD) UNIVERSITAS MAJALENGKA MENGGUNAKAN METODE EVALUASI HEURISTIK

Nida, Milhatun (Unknown)
Wahid, Abrar (Unknown)
Aros , Desfi Silvia (Unknown)
Winata , Satria (Unknown)



Article Info

Publish Date
01 Oct 2025

Abstract

This study evaluates the Academic Information System (SIAKAD) interface at Universitas Majalengka using the Heuristic Evaluation method to identify usability issues. The evaluation focuses on two main scenarios, namely the login process and access to the Study Result Card (KHS). The evaluation was conducted by three independent evaluators based on Jakob Nielsen's ten heuristic principles Nielsen. The findings show that there are four usability issues, with three issues categorized as high priority (major) and one issue as low priority (minor). The main issues were found on the login page in the form of uninformative error messages and password text that was not visible to users. Additionally, inconsistencies were found in the navigation access to KHS, which is still integrated with the Course Registration History page. These findings indicate the need for clear error messages, a redesign of the information architecture, and the addition of modern support features to enhance the user experience. This research opens up opportunities for further testing using methods that involve direct users to comprehensively validate the findings. The recommended improvements are expected to increase the effectiveness, efficiency, and user satisfaction in the overall use of the SIAKAD at the University of Majalengka.

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Journal Info

Abbrev

stima

Publisher

Subject

Computer Science & IT Control & Systems Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

Description

Prosiding SEMINAR TEKNOLOGI MAJALENGKA (STIMA) adalah publikasi ilmiah yang memuat hasil-hasil penelitian orisinal dan terkini dari para akademisi, peneliti, dan praktisi di berbagai bidang teknik dan manajemen. Prosiding ini memiliki sifat multidisiplin, berfokus pada integrasi ilmu pengetahuan ...