JURNAL TEKNOLOGI, KESEHATAN DAN ILMU SOSIAL
Vol. 4 No. 2 (2022): JURNAL TEKNOLOGI KESEHATAN DAN ILMU SOSIAL (TEKESNOS)

Analisis Marketing 4P Alam Sutera

Noyanta Luga (Unknown)
Evi Enitari Napitupulu (Unknown)
Mega Sihombing (Unknown)
Henokhi Agustus (Unknown)
Billy Dio (Unknown)



Article Info

Publish Date
30 Nov 2022

Abstract

This research aims to test the analysis of the influence of the 4p marketing mix and service quality on customer purchasing decisions (case study of IKEA Alam Sutera, South Tangerang). This research consists of five independent variables, namely product, place, price, promotion and service quality, while customer purchasing decisions are the dependent variable. IKEA, Alam Sutera has a vision to create a better everyday life for people by offering a range of products that are well designed, functional and affordable. According to Deloitte-global-powers-of-retailing (2015), the problem faced by IKEA is its revenue position which is ranked 5th. This shows that they still need to improve their strategy in order to attract and make consumers decide to buy. . Primary data was collected using a questionnaire from 140 respondents to IKEA Alam Sutera, South Tangerang (Supranto, 2001). The research results show that product and place do not have a partially significant influence on customer purchasing decisions, while price, promotion and service quality have a partially significant influence on customer purchasing decisions. Apart from that, the five independent variables have a significant influence simultaneously on the dependent variable. The predictive ability of the five variables on customer purchasing decisions in this research is 29%. Meanwhile, the remaining 71% was influenced by other factors not included in this research.

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Journal Info

Abbrev

tekesnos

Publisher

Subject

Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Education Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Physics Public Health Social Sciences

Description

Focus: Jurnal Teknologi Kesehatan dan Ilmu Sosial (TEKESNOS) diterbitkan oleh Program Studi Sistem Informasi Fakultas Sain dan Teknologi Informasi, Ilmu Kesehatan Fakultas Farmasi dan Ilmu Kesehatan serta Ilmu Sosial Fakultas Ilmu Pendidikan Universitas Sari Mutiara Indonesia di Medan sebagai media ...