Computer & Science Industrial Engineering Journal
Vol 13 No 4 (2025): Comasie Vol 13 No 4

ANALISIS POLA PEMBELIAN KONSUMEN MENGGUNAKAN ALGORITMA ASSOCIATION RULES PADA AHASS

Gustapo, Handrik (Unknown)
Dasa Putri, Anggia (Unknown)



Article Info

Publish Date
15 Nov 2025

Abstract

Consumer purchasing pattern analysis is a strategic approach to understanding customer behavior and supporting data-driven decision-making. This research was conducted at AHHAS PT. Mitra Pinasthika Mustika Batam with the aim of identifying relationships between motorcycle service items that are frequently selected together by consumers. The method used is the Association Rules algorithm, specifically Apriori, with a quantitative approach applied to 4,026 transaction records from April to June 2025. The data were analyzed through preprocessing, one-hot encoding, and the application of the Apriori algorithm using parameters of minimum support of 5%, confidence of 30%, and lift > 1. The results showed 80 frequent itemsets and 38 valid association rules. The rule with the highest lift was Oil Chang}-Gear Set, indicating a strong correlation between the two services. Other patterns such as Spooring → Front Tire and Air Filter Balancing also showed significant associations. These findings can be utilized to design service bundling strategies, automatic recommendation systems, and optimize stock and workforce management. This study proves that the Apriori algorithm is effective in uncovering hidden patterns within transaction data, enhancing operational efficiency and service quality in the automotive sector.

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Journal Info

Abbrev

comasiejournal

Publisher

Subject

Computer Science & IT

Description

Journal Comasie is a journal that combines 3 science namely informatics engineering, information systems and industrial engineering. The theme and scope can be seen in the scope section. This journal was created as a means of publicizing the results of research conducted by lecturers and students. ...