Jurnal Ilmiah Multidisiplin Indonesia
Vol. 4 No. 11 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) , 2025

Analysis of the Influence of Product Quality and Price on Consumer Repurchase Decisions for Pemuda Brand Bread in Ambon City Mediated by Consumer Satisfaction

Siahainenia, Silfiena (Unknown)
Tamher, Etvin R (Unknown)
Laitupa, Abdul Azis (Unknown)



Article Info

Publish Date
16 Nov 2025

Abstract

This study aims to analyze the influence of product quality and price on repurchase decisions with consumer satisfaction as a mediating variable. Using a quantitative explanatory approach, data were collected through questionnaires from 200 active consumers of Pemuda brand bread, and analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results show that product quality does not directly influence repurchase decisions, but has a significant effect on consumer satisfaction. Conversely, price has a direct and significant effect on repurchase decisions, although it does not influence consumer satisfaction. Consumer satisfaction proved to be a strong mediator, where price influences repurchase decisions indirectly through consumer satisfaction, while the indirect effect of product quality through satisfaction was not significant. The research model showed a Goodness of Fit (GoF) of 0.689, which is categorized as a large effect. These findings reveal the unique dynamics of consumers in Ambon city where they are more responsive to perceived value and price fairness than technical attributes of quality alone. Theoretically, this study extends the validity of Expectation Confirmation Theory to the context of food MSMEs in Maluku and practically, the results provide strategic guidance for local business actors to strengthen loyalty through quality consistency, proportional pricing strategies, and holistic consumer experience management.

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Journal Info

Abbrev

esaprom

Publisher

Subject

Agriculture, Biological Sciences & Forestry Computer Science & IT Earth & Planetary Sciences Engineering Physics

Description

Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) is a peer-reviewed journal regularly published by the SEAN Institute every three months. namely, several research publications to publish multi-disciplinary articles with general topics on engineering, science, agriculture, plantations, forestry and ...