International Journal of Scientific and Professional
Vol. 4 No. 4 (2025): September-November 2025

The Effect of Organizational Citizenship Behavior And Emotional Intelligence On The Psychological Well-Being Of Health Workers With Spiritual Intelligence As A Mediator

Abri (Unknown)
Widhiastuti, Hardani (Unknown)
Dewi, Rusmalia (Unknown)



Article Info

Publish Date
10 Nov 2025

Abstract

This study aims to analyze the influence of Organizational Citizenship Behavior (OCB) and emotional intelligence on the psychological well-being of healthcare workers with spiritual intelligence as a mediator variable. The study used a quantitative approach with a sample of 187 healthcare workers at RSUD Beriman Balikpapan selected through a purposive sampling technique. Data were collected using the OCB scale, emotional intelligence, spiritual intelligence, and psychological well-being. Data analysis used Structural Equation Modeling (SEM) with SmartPLS. The results showed that OCB had a positive and significant effect on psychological well-being (β = 0.151; t = 2.063; p = 0.039), as did emotional intelligence (β = 0.437; t = 5.428; p = 0.000). OCB and emotional intelligence also had positive effects on spiritual intelligence (β = 0.414; t = 5.989; p = 0.000; and β = 0.429; t = 6.411; p = 0.000). Spiritual intelligence positively affected psychological well-being (β = 0.280; t = 3.112; p = 0.002). Spiritual intelligence was shown to mediate the influence of OCB (β = 0.116; t = 3.058; p = 0.002) and emotional intelligence (β = 0.120; t = 2.572; p = 0.010) on psychological well-being. These findings underscore the importance of managing organizational behavior and emotional-spiritual capacity to improve the psychological well-being of hospital healthcare workers.

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Journal Info

Abbrev

CHIPROF

Publisher

Subject

Health Professions Medicine & Pharmacology Nursing Public Health Other

Description

The International Journal of Scientific and professional (IJ-ChiProf) published by Yayasan Rumah Ilmu Professor (Real Prof Foundation) is a widely indexed, open access peer reviewed multidisciplinary international scholarly quarterly February, May, August, and November journal and helping researches ...