Jurnal Mantik
Vol. 9 No. 3 (2025): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)

Memorable tourist experience, service quality, and revisit intention: strategies for strengthening sustainable tourism at Kebumen Geopark

Rahmawati, Esti Dwi (Unknown)
Setiyani, Rahmawati (Unknown)



Article Info

Publish Date
30 Nov 2025

Abstract

Sustainable tourism is a strategic issue that is not only oriented towards economic growth, but also environmental sustainability and cultural preservation. This study aims to analyze the influence of memorable tourist experience (MTE) and service quality on tourist satisfaction and revisit intention. The method used is a mixed methods with a sequential explanatory design, combining quantitative analysis using SEM-PLS and a qualitative approach through in-depth interviews. The results show that MTE has a positive and significant effect on tourist satisfaction and revisit intention. Service quality is proven to have a significant effect on satisfaction, but not a significant effect on revisit intention. In addition, tourist satisfaction has a significant positive effect on revisit intention and acts as a mediating variable in both the relationship between MTE and service quality on revisit intention. Practically, the results of this study can be a reference for destination managers in strengthening the strategy for managing the Kebumen Geopark sustainably.

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Journal Info

Abbrev

mantik

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public ...