<![CDATA[This study aims to determine the effect of conflict management on the productivity of agents at PT. BNI Life Insurance Pekanbaru Branch. Total population of 63 people with a sample of 63 respondents where the sampling technique using premises using census samples The method of collecting data using a questionnaire. The data analysis technique used is simple linear regression with SPSS 17 for Windows tool. The results show that there is a significant effect of conflict management on agent productivity. Based on the results of analysis, it is known that t count> t table (6.029> 2.000) with probability (0.00 <0.05) So for the variable conflict management partially significant effect on agent productivity This means Ho accepted and reject Ha.From the test results determination , Contribution of conflict management variable (X) influence agent productivity variable (Y) equal to 37,3% and balance 62,7% influenced by other variable not examined in this research.Recommendations given to improve the productivity of agents is the leader should not borednya give motivation and passion to the agent]]>
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