West Science Journal Economic and Entrepreneurship
Vol. 3 No. 04 (2025): West Science Journal Economic and Entrepreneurship

The Role of Performance Appraisal, Work Motivation, and Training Effectiveness on the Productivity of Sales Personnel in FMCG Companies

Endrawati, Titin (Unknown)
Nawiyah, Nawiyah (Unknown)



Article Info

Publish Date
24 Nov 2025

Abstract

This study investigates the role of performance appraisal, work motivation, and training effectiveness in enhancing the productivity of sales personnel in Fast-Moving Consumer Goods (FMCG) companies in Indonesia. A quantitative approach was adopted, using a structured questionnaire to collect data from 305 sales personnel across various FMCG companies. Data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that all three factors—performance appraisal, work motivation, and training effectiveness—positively influence the productivity of sales personnel. Among these, work motivation showed the strongest impact, followed by performance appraisal and training effectiveness. The results highlight the critical importance of integrating these factors into human resource management practices to improve sales performance. This study provides valuable insights for FMCG companies seeking to enhance the productivity of their sales teams through targeted performance management, motivational strategies, and training programs.

Copyrights © 2025






Journal Info

Abbrev

wsee

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Economics and Entrepreneurship published since 2023 by Westscience Press. Editors receive scientific articles from research results, surveys, and literature reviews closely related to the Economics and Entrepreneurship sectors. WSJEE is a peer-reviewed and open-access scientific magazine. ...