Strada Jurnal Ilmiah Kesehatan (SJIK)
Vol. 14 No. 2 (2025): November

Assessment of Patient Safety Culture at a Private Hospital in Surabaya: A Cross-Sectional Study Using HSOPSC 2.0

Margarita, Livia (Unknown)
Chalidyanto, Djazuly (Unknown)
Marlia Tanaya, Evelyn (Unknown)



Article Info

Publish Date
28 Nov 2025

Abstract

Patient safety remains a global health priority and a key indicator of hospital service quality. This study aims to assess the patient safety culture at a private hospital in Surabaya, Indonesia. A descriptive cross-sectional study was conducted using the HSOPSC 2.0 questionnaire from AHRQ. A total of 222 hospital staff responded. The overall positive patient safety culture score was 62%, categorized as average. The highest-scoring dimensions were teamwork (80%), organizational learning-continuous improvement (79%), and communication about errors (77%). Conversely, the lowest-scoring dimensions were staffing and work tempo (24%), patient safety incident reporting (46%), and response to errors (48%). Regular patient safety culture surveys along with improvement intervention are essential for continuous quality improvement in hospital settings.

Copyrights © 2025






Journal Info

Abbrev

sjik

Publisher

Subject

Dentistry Health Professions Public Health

Description

STRADA Jurnal Ilmiah Kesehatan (SJIK) is a journal developed to disseminate and discuss the scientific literature and other research on the development of health so as to improve health workers knowledge and ultimately population health worldwide. This journal is intended as a medium for ...