Jurnal Litbang Sukowati : Media Penelitian dan Pengembangan
Vol 9 No 2 (2025): Vol. 9 No. 2, November 2025

Consumer Behaviour of Generation Z in the ‘Coffee’ Phenomenon at Cafes

Vidya Nindhita (Unknown)
Ni Putu Rizky Arnani (Unknown)



Article Info

Publish Date
30 Nov 2025

Abstract

Consumer behavior refers to the analysis of consumer decision choices to buy a product. Generation Z is a generation that has unique characteristics in consumer behavior, especially in the growing coffee phenomenon. The high intensity of Generation Z in the style and lifestyle of enjoying coffee and hanging out in public spaces is of particular interest to researchers. Not only as a study of consumer behavior, but also for the benefit of business development from the business side. This research wants to reveal how consumer behavior in Generation Z in the phenomenon of drinking coffee in cafes. This research uses qualitative research methods with six informants who were selected using purposive sampling technique with ages that include Generation Z and have the habit of drinking coffee in cafes in a certain intensity. The results showed that the main themes were divided into background, consumer characteristics, considerations, and social media. Generation Z's considerations in choosing a café are obtained through ambience, live music, facilities, interior design, space planning context, budget, distance, and rating. It is interesting that Generation Z is synonymous with social media, but in this study there is no desire to present themselves on social media through their coffee habit.

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Journal Info

Abbrev

sukowati

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Environmental Science Social Sciences

Description

The journal publishes research-based articles on community development. The articles should be focused on regional planning, infrastructure, governing, regional economics, social and cultural, as well as innovations. ...