Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes
2025: IAPA 2025 Hybrid Annual Conference & Congress INDIGESNOUS PUBLIC ADMINISTRATION

COPRODUCTION AND SOCIAL INCLUSION IN PUBLIC SERVICES: A SYSTEMATIC LITERATURE REVIEW

Syafebri, Arrahman (Unknown)
Lionardo, Andries (Unknown)
Putra, Raniasa (Unknown)
Nur Budiyanto, Muhammad (Unknown)
M. Saleh, Hatta (Unknown)

Article Info

Publish Date
27 Nov 2025

Abstract

This study examines the relationship between coproduction and social inclusion in public service delivery through a Systematic Literature Review of 36 articles published between 2020 and 2024. The analysis employed thematic and bibliometric techniques using VOSviewer. The findings reveal that coproduction practices tend to be exclusive and have not optimally engaged marginalized groups. Effective inclusion requires deliberative institutional design and the active role of public administrators as facilitators. This study contributes to strengthening a justice-based coproduction model and promotes more participatory and equitable public service reform.

Copyrights © 2025




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes
Website

Abbrev

proceedings

Publisher

Indonesian Association for Public Administration

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Over the last ten years, the world has been gripped by rapid, wide ranging changes. The world today is a society that is experiencing and living a new world order, which many today refer to as the “global and digital society”. Rapid advancements in information technology have made territorial ...