Diversity: Jurnal Ilmiah Pascasarjana
Vol. 5 No. 3 (2025): Diversity: Jurnal Ilmiah Pascasarjana

Analisis Pengaruh Strategi Pemasaran Digital terhadap Preferensi Belanja Generasi Z di Platform E-Commerce

Ibrahim, Fauziah (Unknown)
Nugrahaningsih, Hartanti (Unknown)



Article Info

Publish Date
05 Dec 2025

Abstract

ABSTRACT The impact of digital technology development has driven significant changes in marketing strategies, particularly in the e-commerce sector. Generation Z, who grew up with the internet and social media, has become the primary target for various e-commerce platforms such as Tokopedia, Shopee, Lazada, and TikTok Shop. This study aims to analyze the influence of digital marketing strategies on Generation Z's shopping preferences on e-commerce platforms. The focus of digital marketing strategies in this study includes social media marketing, influencer marketing, ad personalization, online promotions, and user-generated content (UGC). This study employs a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) through the SmartPLS software. The respondents in this study are Generation Z aged 15–26 years who are active shoppers on e-commerce platforms. The results of the study indicate that not all digital marketing strategies have a significant impact on shopping preferences. Among the variables tested, user-generated content was found to have the most significant influence in increasing Generation Z's shopping tendencies, while influencer marketing and social media marketing showed positive but non-significant effects. These findings emphasize the importance of authentic content and consumer participation in shaping digital shopping preferences. This study provides strategic recommendations for e-commerce players to further optimize user-content-based approaches to attract and retain Generation Z consumers.

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Journal Info

Abbrev

Diversity

Publisher

Subject

Economics, Econometrics & Finance Education Public Health Social Sciences Other

Description

DIVERSITY: JURNAL ILMIAH PASACASARAJANA UNIVERSITAS IBN KHALDUN ADALAH JURNAL YANG DITERBITKAN OLEH UPT JURNAL DAN PUBLIKASI ILMIAH SEKOLAH PASCASARJANA UIKA BOGOR. DIVERSITY MERUPAKAN JURNAL YANG BERSIFAT KEILMUAWAN SECARA UMUM. DIVERSITY MENERIMA SEMUA TULISAN ILMIAH DARI BERBAGAI JURUSAN YANG ...