Jurnal Pendidikan Sosiologi dan Humaniora
Vol 16, No 3 (2025): Special Issue 2025

A systematic review of the literature on work engagement and learning agility in increasing Generation Z employee loyalty

Hanim, Syarifah (Unknown)
Ringko, Awang (Unknown)
Sahrah, Alimatus (Unknown)



Article Info

Publish Date
07 Dec 2025

Abstract

This study conducts an in-depth exploration of work engagement and learning agility contributions in strengthening Generation Z employee loyalty through a systematic literature review approach covering the 2021-2025 publication period. The Systematic Literature Review (SLR) methodology with PRISMA protocol was applied to analyze 13 peer-reviewed journal articles extracted from academic repositories including Scopus, Web of Science, and Google Scholar. Selection criteria encompassed empirical publications exploring a minimum of two out of three core variables with a focus on samples or specific discussions regarding Generation Z characteristics. Findings indicate that work engagement, particularly in the emotional engagement aspect, demonstrates significant dominance in Gen Z employee retention with a coefficient value of β = 0.68. Learning agility is identified as playing a mediating mechanism role that connects organizational capabilities with manifestations of workforce innovative behavior. Gen Z loyalty characteristics are conditional and value-oriented, with primary determinants including job satisfaction, work-life balance, work motivation, and employer- -branding. Holistic integration of both constructs reveals effectiveness superiority compared to conventional paradigms. The research produces a Generational Loyalty Framework that underscores purpose-driven work, emotional connection, and continuous learning as essential foundations of Gen Z loyalty. Applicative implications encompass formulation of meaningful engagement strategies, development of experiential learning-based agility programs, and adoption of flexible work arrangements to optimize digital era talent retention.

Copyrights © 2025






Journal Info

Abbrev

JPSH

Publisher

Subject

Humanities Education Social Sciences Other

Description

Jurnal Pendidikan Sosiologi dan Humaniora is the result of research on social theory, culture, education studies, and critical analysis studies of research in the socio-cultural field. The article contains the results of research and other scientific literature relating to sociology, sociology, and ...