Jurnal Ilmiah Ilmu Keperawatan Indonesia (Indonesian Nursing Scientific Journal)
Vol 15 No 02 (2025): Jurnal Ilmiah Ilmu Keperawatan Indonesia (JIIKI) Volume 15 Number 02 June 2025

The Effect of Electronic Health Record (EHR) Implementation on Collaboration, Documentation and Quality of Nursing Services at Mitra Keluarga Gading Serpong: Descriptive Analysis

Efendy, Fenty (Unknown)
Hadi, Muhammad (Unknown)
Fajarini, Melati (Unknown)
Arofiati, Fitri (Unknown)
Suminarti, Tini (Unknown)



Article Info

Publish Date
26 Nov 2025

Abstract

Background: The Hospital Management Information System (SIMRS) is an information technology that integrates all hospital service processes through a network of coordination, reporting, and administrative procedures to produce accurate and timely information. The implementation of the Electronic Health Record (EHR) is a digital innovation in healthcare that supports improved service quality, patient data integration, and the direction of national health development policies that emphasize technology-based promotive and preventive efforts. Objectives: This study aims to determine the effect of EHR implementation on collaboration, documentation, and service quality at Mitra Keluarga Gading Serpong Hospital. Methods: This study used a descriptive design with stratified random sampling with proportional strata. The sample consisted of 97 nurses with more than six months of service. Data analysis was conducted using the Partial Least Squares (PLS) method to test the research hypotheses. Results: The analysis results show that there is a significant effect of EHR implementation on collaboration with a p value of 0.000 < 0.05. EHR implementation also affects documentation with a p value of 0.000 < 0.05. In addition, there is a significant effect of EHR implementation on service quality with a p value of 0.000 < 0.05. Conclusion: These findings indicate that EHR implementation can enhance collaboration among healthcare professionals, improve the quality of nursing documentation, and enhance overall service quality. Data integration and easy access to information through the EHR have had a positive impact on the service process at Mitra Keluarga Gading Serpong Hospital. Keywords: Collaboration, Documentation, EHR, Quality of Service

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Journal Info

Abbrev

jiiki

Publisher

Subject

Nursing

Description

Jurnal Ilmiah Ilmu Keperawatan Indonesia (Indonesia Nursing Scientific Journal) adalah jurnal ilmiah yang memuat naskah mengenai keperawatan medikal bedah, keperawatan gawat darurat, keperawatan jiwa, keperawatan maternitas dan anak, keperawatan komunitas, keluarga dan lansia serta keperawatan ...