Priviet Social Sciences Journal
Vol. 5 No. 11 (2025): November 2025

Language strategies in tourism branding: A case study of website Dinas Parwisata Kabupaten Mandailing Natal

Batubara, Muhammad Hasyimsyah (Unknown)



Article Info

Publish Date
19 Nov 2025

Abstract

In the digitalization era, language strategy has become an important part of tourism brands to enhance a destination's appeal and image. This study examines the language on the Mandailing Natal Regency Tourism Office Website (https://pariwisata.madina.go.id/), which is used for tourism branding. The research method used is qualitative descriptive analysis with a critical text analysis approach, including data collection from website content. The study results indicate that the language used on this website has several shortcomings, such as less attractive narratives, inconsistent language style, a lack of emphasis on local identity, and a suboptimal information structure. In addition, the visual elements on the website are not supported by relevant narratives. This means that the potential of Mandailing Natal Regency tourism branding has not been fully utilized using a language strategy. They could do a better job with language style consistency, local feeling emphasis, and findability elements. The findings of this study offer strategic recommendations for improving website quality and advancing tourism communication strategies.

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Journal Info

Abbrev

PSSJ

Publisher

Subject

Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

PSSJ: Priviet Social Sciences Journal is an open access, monthly peer-reviewed international journal published by PRIVIETLAB. It provides an avenue to academicians, researchers, managers and others to publish their research work that contributes to the knowledge and theory of Social Sciences. PSSJ ...