Toba: Journal of Tourism, Hospitality, and Destination
Vol. 4 No. 4 (2025): November 2025

Pengaruh Penggunaan Dompet Digital Gopay terhadap Perilaku Konsumtif Wisatawan di Cirebon

Yanthi Setyawati (Unknown)
Ade Firdiana (Unknown)
Ferdiana, Ferdiana (Unknown)
Tri Erie Wardhani (Unknown)
Itat Tatmimah (Unknown)



Article Info

Publish Date
15 Nov 2025

Abstract

The rapid growth of digital technology has transformed the way people conduct economic transactions, including in the tourism sector. The convenience of using digital wallets such as GoPay has influenced tourists’ consumption patterns, making transactions faster and more practical. This study aims to analyze the effect of GoPay usage on the consumptive behavior of tourists in Cirebon. The research applied a quantitative approach using a survey method on tourists who used GoPay during their visits. The research instruments were tested for validity and reliability, and data were analyzed through simple linear regression. The results revealed that GoPay usage has a positive and significant influence on tourists’ consumptive behavior. Higher usage intensity of GoPay tends to increase impulsive buying and excessive spending among tourists. These findings indicate that the ease of use and promotional offers provided by GoPay play an important role in shaping tourists’ consumption behavior in the digital era. The study concludes that improving digital financial literacy among tourists is crucial to ensure responsible and balanced use of e-wallets. It is also recommended that digital payment providers and tourism stakeholders collaborate to develop a payment ecosystem that promotes both efficiency and sustainable consumer behavior.

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Journal Info

Abbrev

toba

Publisher

Subject

Social Sciences

Description

TOBA (Journal of Tourism, Hospitality, and Destination) merupakan wadah publikasi naskah ilmiah dengan tema utama berkaitan dengan tourism, hospitality and destination yang diterbitkan 4 (empat) kali dalam setahun, yaitu pada bulan Februari, Mei, Agustus dan November. Naskah yang dipublikasikan ...