The Effect of Person-Job Fit on Turnover Intention Mediated by Work-Family Conflict and Work Engagement in Fast Food Restaurant Employees in East Jakarta

Muhammad Fachri Dilham Welham (Faculty of economics and business, Universitas Trisakti)
Netania Emilisa (Faculty of economics and business, Universitas Trisakti)
Muhammad Fahmi Akbar Siregar (Faculty of economics and business, Universitas Trisakti)

Journal of Social Science
Vol. 5 No. 4 (2024): Journal of Social Science

This research aims to identify the influence of Person-Job Fit on Turnover Intention which is mediated by Work-Family Conflict and Work Engagement in fast food restaurant employees in East Jakarta. Using correlational research methods and hypothesis testing, this research involved 110-220 respondents selected through purposive sampling techniques. Data was collected through questionnaires and analyzed using Structural Equation Model (SEM) with AMOS software. The research results show that Person-Job Fit has no direct effect on Turnover Intention. However, there is a negative influence between Person-Job Fit on Work-Family Conflict and a positive influence on Work Engagement. Apart from that, Work-Family Conflict has a positive effect on Turnover Intention, while Work Engagement has a negative effect on Turnover Intention. This research provides insight for companies regarding the importance of match between job and employee to increase loyalty and reduce employee turnover intentions.