KREATIF: Jurnal Pengabdian Masyarakat Nusantara
Vol. 5 No. 4 (2025): Jurnal Pengabdian Masyarakat Nusantara

Optimalisasi Manajemen Usaha pada Industri Jasa Penataan Rambut Crown Barbershop

Ahmad Taufiqurrahman Asy’ari (Universitas Negeri Malang)
Abdullah As Shoib (Universitas Negeri Malang)
Agus Hermawan (Universitas Negeri Malang)
Agung Winarno (Universitas Negeri Malang)



Article Info

Publish Date
20 Nov 2025

Abstract

Crown Barbershop is an SME engaged in men's hair care and styling services in Cerme, Gresik, which has only been operating since June. This study aims to analyze the strengthening of Crown Barbershop's competitiveness through marketing optimization, service quality improvement, human resource management, and financial system improvement. The research method used is descriptive qualitative through observation and direct interviews with the business owner. The results show that digital marketing based on Instagram and TikTok needs to be optimized with more creative content strategies. In addition, service quality improvement through consistent operational standards also needs to be implemented. In terms of HR, barber skill training is essential to keep up with the latest hairstyle trends. Meanwhile, in the financial aspect, a more structured recording system is needed to ensure business sustainability. This study concludes that the synergy of these four managerial aspects can increase the competitiveness of Crown Barbershop amid increasingly competitive barbershop industry competition.

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Journal Info

Abbrev

kreatif

Publisher

Subject

Economics, Econometrics & Finance Education Engineering Health Professions Law, Crime, Criminology & Criminal Justice

Description

Jurnal KREATIF memuat publikasi hasil kegiatan pengabdian masyarakat, model atau konsep dan atau implementasinya dalam rangka peningkatan partisipasi masyarakat dalam pembangunan, pemberdayaan masyarakat atau pelaksanaan pengabdian kepada masyarakat. KREATIF: Jurnal Pengabdian Masyarakat Nusantara, ...