Journal of Strategic Marketing and Applied Economics
Vol. 1 No. 2 (2025): Journal of Strategic Marketing and Applied Economics

Build Trust Consumer in Sharia E-Commerce Ecosystem : A Study Exploring the Young Indonesian Muslim Market

Mohamad Maulana Ridzki (Universitas Cendekia Mitra Indonesia)
Satrio Rafli Firmansah (Politeknik Siber Cerdika Internasional)



Article Info

Publish Date
19 Aug 2025

Abstract

Digital transformation has push growth rapid growth of e-commerce in Indonesia, including the emergence of a platform that carries principles sharia . In the middle trend global halal consumption and the increase awareness religious among​ generation young Muslims, beliefs become element crucial in determine sustainability e-commerce ecosystem based sharia . However , not yet Lots studies that examine factor former trust in context this , especially in the young Indonesian Muslim market which has preference unique and sensitive to values ethics . Research This aim For explore in a way deep factors that influence formation trust young Muslim consumers towards sharia e-commerce . Approach qualitative used with method studies exploratory through interview deep to 15 informants active 18–30 year olds​ Shopping on Sharia e-commerce platforms . Research results show that trust formed by four factor main : commitment to principle sharia , transparency information , integrity perpetrator business , and consistent digital experience . In addition that , halal certification , zakat/ infak features , and narrative religious become Power pull emotional strengthening​ loyalty . Research This give contribution to development theory trust in context marketing based mark as well as become reference for sharia e-commerce platform developer in design more marketing strategies​ adaptive to characteristics young Muslim consumers.

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Journal Info

Abbrev

st

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

Description

The Journal of Strategic Marketing and Applied Economics (JSMAE) is a peer-reviewed academic journal dedicated to publishing original research articles, conceptual papers, and empirical studies in the fields of strategic marketing and applied economics. The journal serves as a platform for scholars, ...