JURTIK: Jurnal Penelitian dan Pengembangan Teknologi Informasi dan Komunikasi
Vol 10 No 2 (2021): Jurnal Penelitian dan Pengembangan Teknologi Informasi dan Komunikasi

Aplikasi Evaluasi Layanan Mahasiswa Studi Kasus STMIK Bandung

Mina Ismu Rahayu (Sekolah Tinggi Manajemen Informatika dan Komputer Bandung)
Rizky Irmawan Rahayu (Sekolah Tinggi Manajemen Informatika dan Komputer Bandung)
Dedy Apriadi (Sekolah Tinggi Manajemen Informatika dan Komputer Bandung)



Article Info

Publish Date
01 Dec 2021

Abstract

The success of an activity depends largely on user satisfaction. To measure this, evaluations at the end of each process are essential, typically conducted through questionnaires. The results of these questionnaires can then be analyzed to determine the overall success of the service provided. Student satisfaction with the services they receive has a significant impact on the performance of a higher education institution, as students are the primary stakeholders in the sustainability of the institution. The Academic Service Evaluation Application is a web-based platform designed to meet the needs of processing evaluation questionnaire data, including learning evaluations, student services, and tracer studies. This application is developed to simplify the analysis of student satisfaction with various services provided by higher education institutions. It includes features for limiting respondents based on the type of questionnaire and generating summary reports for specific questionnaires or entire evaluation processes.

Copyrights © 2021






Journal Info

Abbrev

jurtik

Publisher

Subject

Computer Science & IT

Description

Jurnal Penelitian dan Pengembangan Teknologi Informasi dan Komunikasi (JURTIK) adalah jurnal akademik yang diterbitkan dua kali setahun, yaitu pada bulan Juni dan Desember, melalui proses tinjauan sejawat (peer-review) yang ketat. Jurnal ini didedikasikan untuk memfasilitasi pertukaran ide dan ...