Al Ishlah Jurnal Pendidikan
Vol 16, No 4 (2024): AL-ISHLAH: JURNAL PENDIDIKAN

Study at Non-formal Education Institution PKBM: The Suitability between IT and Business Strategy Using SAMM

Lestari Retnawati (Universitas Wijaya Kusuma Surabaya)
Nia Saurina (Universitas Wijaya Kusuma Surabaya)
Firman Pratama (Universitas Wijaya Kusuma Surabaya)
Udik Pudjianto (Balai Besar Guru Penggerak Provinsi Jawa Timur)



Article Info

Publish Date
11 Dec 2024

Abstract

Community Learning Activity Centers (PKBM) provide non-formal education to enhance skills and education access, particularly for individuals excluded from formal systems. PKBM Cerme Gresik integrates information technology (IT) to improve operations; however, aligning IT with business strategies remains a challenge critical for optimizing performance. This study evaluates the alignment between IT and business strategies at PKBM Cerme Gresik using the Strategic Alignment Maturity Model (SAMM). A quantitative approach, involving surveys, was employed to assess six SAMM dimensions: Communication, Competence Value Measurement, Governance, Partnership, Scope Architecture, and Skills. Scores were aligned with SAMM's five maturity levels (1–5). The SAMM evaluation revealed the following scores: Communication (3.0), Competence Value Measurement (2.1), Governance (1.6), Partnership (2.5), Scope Architecture (2.25), and Skills (2.16). Communication was rated at level 3 (established process), while other dimensions fell at level 2 (committed process), except Governance, which was at level 1 (initial process). The overall alignment maturity score was 2, indicating a committed process. PKBM Cerme Gresik demonstrates a partial commitment to IT-business alignment, focusing on operational coordination. However, challenges such as limited resources, inefficient IT management, and insufficient alignment hinder progress toward higher maturity levels. The study concludes that IT-business strategy alignment at PKBM Cerme Gresik is at a committed process level (level 2). To advance educational impact, efforts to enhance IT resources, management efficiency, and alignment must be prioritized.

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Journal Info

Abbrev

alishlah

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Other

Description

This journal focuses on advancing scholarly research and critical discourse in the field of education. It publishes original research articles that address contemporary issues and emerging trends in curriculum development, instructional practices, learning processes, educational policy, and teacher ...