Jurnal Nasional Teknologi Informasi dan Aplikasinya
Vol. 4 No. 1 (2025): JNATIA Vol. 4, No. 1, November 2025

Analisis UX pada Aplikasi Komik Digital Menggunakan Metode Usability Testing

Nanda Asmara Ramdhan Putra (Universitas Udayana)
I Gede Arta Wibawa (Universitas Udayana)



Article Info

Publish Date
01 Nov 2025

Abstract

The shift to digital media has intensified competition among comic applications, making User Experience (UX) a critical determinant of success. This study evaluates a digital comic app's UX via Usability Testing with five users , measuring effectiveness, errors, learnability, and satisfaction.Results indicate a 100% task completion rate , yet a high error rate of 60% reveals significant usability issues. The "Change Notification" and "Download Offline" features were the primary sources of errors , scoring lowest in learnability. Interestingly, high user satisfaction contrasts with the high error rate , suggesting users encountered non-critical errors that hindered efficiency but did not spoil the overall experience. In conclusion, while functionally effective , the application requires a targeted redesign of its notification and download features to improve usability.

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Journal Info

Abbrev

jnatia

Publisher

Subject

Computer Science & IT Engineering

Description

JNATIA (Jurnal Nasional Teknologi Informasi dan Aplikasinya) adalah jurnal yang berfokus pada teori, praktik, dan metodologi semua aspek teknologi di bidang ilmu komputer, informatika dan teknik, serta ide-ide produktif dan inovatif terkait teknologi baru dan teknologi informasi. Jurnal ini memuat ...