Jurnal Riset danAplikasi Teknik Industri (JRATI)
Vol. 3 No. 03 (2025): Volume 03 Issue 03, Desember 2025

Evaluasi Usability Aplikasi Mamikos Menggunakan Metode Use Questionnaire dan Think Aloud Usability Testing

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I Wayan Bandem Adnyana (Unknown)



Article Info

Publish Date
30 Dec 2025

Abstract

The use of mobile-based applications has become an integral part of everyday life. One very popular application in this category is Mamikos, which makes it easy to search for boarding houses online with various inspiring and user-friendly features. Even though Mamikos is well known by many groups, there are still several problems faced by users when using this application. Some users reported difficulty in navigation, inaccurate search information, and inadequate application response speed. This research aims to spread the usefulness of the Mamikos application using the Objective Evaluation method, USE Questionnaire, and Think Aloud Usability Testing. The USE Questionnaire method is used to collect quantitative data regarding usability, ease of use, ease of learning, and user satisfaction. Meanwhile, the Think Aloud Usability Testing method is used to gain qualitative insights from users as they use the application. The research results show that the Mamikos application has a good level of usability with an average score of 76% for completing tasks. The usability evaluation that has been tested shows that the Mamikos application has a feasibility score of 59% in the Usability aspect, 70% in the Ease of Use aspect, 55% in the Ease of Learning aspect, and 72% in the Satisfaction aspect. However, some navigation problems and inaccurate information retrieval were still encountered. Based on these findings, recommendations for improvements are provided to improve the user experience.

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Journal Info

Abbrev

jrati

Publisher

Subject

Control & Systems Engineering Decision Sciences, Operations Research & Management Energy Engineering Environmental Science Industrial & Manufacturing Engineering

Description

Jurnal Riset dan Aplikasi Teknik Industri menerima penulisan artikel baik merupakan hasil penelitian, survey, dan literatur review yang membahas disiplin teknik industri meliputi: Logistic & Supply Chain Management Quality Engineering Production Planning & Inventory Control Ergonomics, Human Factor, ...