The evaluation of the Marriage Management Information System (SIMKAH) is a study of the marriage registration service application implemented at the Muara Sugihan District Office of Religious Affairs (KUA), Banyuasin Regency. The focus of this study is to evaluate the extent to which SIMKAH contributes to improving the quality of marriage services in the region. The main objective of this study is to determine the effectiveness of SIMKAH in supporting the quality of marriage services. The approach used is field research with a descriptive method, where researchers try to describe and interpret the convenience and obstacles experienced by prospective brides and grooms when using the SIMKAH application to register for marriage. This becomes increasingly relevant considering that SIMKAH has undergone several system changes and developments. This research was conducted through direct field observations and interviews with prospective brides and grooms, SIMKAH operators, and the head of the local KUA (Religious Affairs Office). This research employed a qualitative approach, using primary and secondary data sources. The results indicate that several challenges remain in the implementation of SIMKAH at the Muara Sugihan District KUA, such as limited facilities and infrastructure and staff's lack of understanding of the application's use. Nevertheless, SIMKAH's implementation at the KUA can be categorized as quite effective. However, improvements in facilities and technical support are still needed to optimize services. Overall, SIMKAH provides significant benefits in the public service process, particularly in accelerating and simplifying marriage data searches and as a form of adaptation to technological advances.
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