International Journal of Business, Economics, and Social Development
Vol. 7 No. 1 (2026): International Journal of Business, Economics, and Social Development (IJBESD)

Descriptive Analysis of the Impact of a Cashless Society on Gen Z Spending Patterns

Akhiri, Bella Benia (Unknown)
Harahap, Dea Arme Tiara (Unknown)



Article Info

Publish Date
07 Jan 2026

Abstract

The phenomenon of a cashless society has fundamentally transformed Generation Z’s consumption behavior through the increased adoption of digital payment methods such as e-wallets, digital bank transfers, and QRIS. This descriptive study analyzes primary data from 100 Generation Z respondents (aged 17–27 years) in Sukabumi Regency using a questionnaire instrument based on a 5-point Likert scale and frequency distribution analysis. The results show that the frequency of cashless usage reaches 5–20 times per month for 68% of respondents, with high mean scores for perceptions of ease of daily payments (4.35 ± 0.72), transaction efficiency compared to cash (4.43 ± 0.71), and time savings in online shopping (4.40 ± 0.72). However, a significant increase in impulsive buying behavior was identified, occurring 3–5 times per month among 48 respondents, along with moderate perceptions of inclusive accessibility for all segments of society (3.92 ± 0.84) and data security risk (3.55 ± 1.23). These findings are consistent with the Technology Acceptance Model (TAM) and the Theory of Planned Behavior (TPB), leading to recommendations for strengthening digital financial literacy education, improving network infrastructure, and developing impulse-control features within payment applications.

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Journal Info

Abbrev

ijbesd

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

Description

International Journal of Business, Economics and Social Development (IJBESD) is published 4 (four) times a year and is the flagship journal of the Research Collaboration Community (RCC). It is the aim of IJBESD to present papers which cover the theory, practice, history or methodology of Business, ...