Jurnal Pengabdian Masyarakat
Vol. 2 No. 12 (2025): BESIRU : Jurnal Pengabdian Masyarakat, Desember 2025

IMPLEMENTASI PENGGUNAAN QRIS PADA SEKTOR UMKM DI KOTA SURABAYA

Alamsyah, Muhammad Aktoriel (Unknown)
Akbar, Jalaluddin Mohammad (Unknown)
Fajrin Naja, M. Afrirul (Unknown)
Kartini, Ida Ayu Nuh (Unknown)



Article Info

Publish Date
20 Dec 2025

Abstract

Digital payment transformation has become an essential strategy to enhance the competitiveness of Micro, Small, and Medium Enterprises (MSMEs). One of Indonesia’s key digital payment innovations is the Quick Response Code Indonesian Standard (QRIS), designed to standardize and simplify cashless transactions. This study aims to examine the implementation of QRIS among MSMEs in Surabaya City using a literature review method. Data were collected from scientific journal articles, Bank Indonesia reports, and relevant previous studies. The findings indicate that QRIS adoption among MSMEs in Surabaya has steadily increased, particularly in the culinary and retail sectors. The implementation of QRIS positively affects transaction efficiency, financial record management, and business professionalism. However, challenges remain, including limited digital literacy, security concerns, and resistance to shifting from cash-based transactions. Therefore, continuous policy support, education, and assistance are necessary to optimize QRIS utilization among MSMEs in a sustainable manner.

Copyrights © 2025






Journal Info

Abbrev

BESIRU

Publisher

Subject

Computer Science & IT Education Environmental Science Social Sciences Other

Description

BESIRU : Jurnal Pengabdian Masyarakat is an academic journal organized and operated by LPP Manggala Institute which aims to publish conceptual thoughts or ideas and research findings that have been achieved in the field of community development and application of science and technology, including ...