Assyarikah: Journal Of Islamic Economic Business
Vol 6, No 2 (2025): Assyarikah: Journal Of Islamic Economic Business

The Effect of Digital Marketing Literacy and Digital Marketing Strategy on Customer Satisfaction and Its Implications for Customer Loyalty.

Fathorrahman, Fathorrahman (Unknown)
Wahyuni, Ummy (Unknown)
Zainurrafiqi, Zainurrafiqi (Unknown)



Article Info

Publish Date
25 Dec 2025

Abstract

This study aims to analyze the influence of digital marketing literacy and strategies on beauty products in Pamekasan Regency. The sample used in this study involved 190 beauty product consumers. A quantitative approach was applied using the Partial Least Square - Structural Equation Modeling (PLS-SEM) analysis method. This study found that digital marketing literacy and digital marketing strategies have a positive and significant influence on consumer satisfaction and loyalty. Furthermore, consumer satisfaction has also been shown to increase their loyalty. These findings enrich the digital marketing literature by highlighting the important role of effective literacy and strategies in building consumer satisfaction and loyalty. Practically, these results can serve as a foundation for designing more effective digital marketing strategies and provide guidance for companies in the beauty industry to strengthen relationships with consumers through more optimal digital marketing.

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Journal Info

Abbrev

Assyarikah

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Assyarikah: Journal of Islamic Economic Business is a scientific journal published to support the development of Islamic economics and Islamic finance. Journal of Assyarikah: Journal of Islamic Economics and Islamic Finance will contain articles related to Islamic economic studies in both ...