This study examines supervisory culture and practices in Islamic educational institutions through a qualitative case study at MAN 2 Kota Jambi. The research is situated within the context of institutional transformation toward global quality standards, digital governance, and performance-based accountability.Using a qualitative case study approach, this research explores how the madrasah principal negotiates tensions between external performance demands—such as A-level accreditation and the Global Class Program—and internal organizational challenges related to discipline, communication, and professional commitment. Data were collected through participant observation, document analysis, and in-depth interviews.The findings reveal that Integrated Situational Leadership supported by digital-based supervision (E-Supervision), particularly through the Civil Servant Performance Index (IP ASN), has strengthened institutional legitimacy and strategic performance. However, a cultural paradox persists at the micro level, where compliance-oriented supervision has not been fully internalized as professional self-discipline. The study concludes that sustainable quality transformation in Islamic education requires a shift from external supervision toward self-supervision grounded in transcendental Islamic values (Mas’uliyah).
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