This study aims to evaluate the outsourcing policy under Indonesia's Job Creation Law No. 11 of 2020 through a policy analysis lens. This policy has become a strategic issue in Indonesia as it directly affects job security, workers' welfare, and the stability of industrial relations. Normatively, the outsourcing policy was designed to improve efficiency and labor market flexibility; however, in practice, it has created new challenges, such as job insecurity, legal uncertainty, and weak social protection for contract workers. This study employs a descriptive qualitative approach, using interviews and a literature review. The interview data were obtained from outsourced employees who expressed concerns about unstable employment conditions, uncertainty in contract renewal, and the unequal relationship between workers and employers. The findings indicate that the implementation of the outsourcing policy has not been fully effective in achieving workers' welfare. Based on William N. Dunn's analytical framework, the policy has not met the criteria of effectiveness, efficiency, and public responsiveness. This research emphasizes the importance of continuous policy evaluation, with attention to social justice and labor rights. Active government involvement is needed to monitor and reform the outsourcing system, ensuring that labor policies in Indonesia do not prioritize economic efficiency alone but also fairness and employment security for all workers.
Copyrights © 2026