International Journal of Management and Business
Vol. 3 No. 1 (2026): January

An Analysis of Product Quality Control using The Six Sigma Method at Omah Produksi Tempe Rizky Jaya, Batu City

Novita Nurrry Chrisyani (Unknown)
Cakti Indra Gunawan (Unknown)
Yuni Setyawati (Unknown)



Article Info

Publish Date
11 Jan 2026

Abstract

This study aims to analyze product quality control using the Six Sigma method at Omah Tempe Production Rizky Jaya MSME in Batu City. The main problem faced by this MSME is the high level of defective products such as mushy textured tempeh and moldy tempeh. The Six Sigma method with the DMAIC (Define, Measure, Analyze, Improve, Control) approach is applied to identify the causes of defects, analyze the performance of the production process, and provide recommendations for improvement. The results showed an average sigma value of 3.30, indicating that the production process is still at a medium level and needs to be improved. The main factors causing defects are humans, raw materials, machines, work methods, and the environment. Recommendations for improvement include workforce training, improved sanitation, and standardization of production procedures.

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Journal Info

Abbrev

ijmb

Publisher

Subject

Economics, Econometrics & Finance

Description

IRDH IJMB International Journal of Management and Business is a periodical scientific journal (four times a year) January, April, July, October. The main purpose of this journal is to disseminate scientific articles in the field of management, economics, accounting and business, which have a ...