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All Journal International Journal of Supply Chain Management IRDH International Journal of Social Sciences & Humanities (IRDH IJSCH) International Journal of Management and Business
Yuni Setyawati
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Environmental Science Industrial & Manufacturing Engineering Social Sciences Transportation

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Predictors of Firm Performance and Supply Chain: Evidence from Indonesian Pharmaceuticals Industry Asrini Asrini; Musnaini Musnaini; Yuni Setyawati; Lely Kumalawati; Nur Alifah Fajariyah
International Journal of Supply Chain Management Vol 9, No 1 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract- The recent trend in big data application has led the organizations to think about its application. Having in mind the importance of supply chain integration and learning the current study has attempted to explore the drivers of firm performance from the supply chain perspective. Data were collected from the employees working in the pharmaceuticals companies in Indonesia. Smart-PLS was used for data analysis. The results of the study showed that there is strong significant positive relationship between big data analytical capability and firm performance. Further the results also revealed a significant influence of supply chain integration and learning on the firm performance. The results also revealed supply chain agility as a significant positive mediator between the relationships of supply chain integration, big data analytical capability, learning and firm performance. All the hypothesis were accepted.
Evaluation of The Effectiveness of The Use of Financial Statements as A Basis for Assessing Financial Performance at CV Cita Mandiri, Batu City, East Java Maria Yunita Seran; Elly Lestari; Yuni Setyawati
IRDH International Journal of Social Sciences & Humanities Vol. 2 No. 2 (2025): June
Publisher : International Research and Development for Human Beings (IRDH)

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The purpose of this study is to evaluate the effectiveness of the use of financial statements as the basis for assessing financial performance in CV Cita Mandiri Batu City. The research conducted is a research using qualitative methods. The data used is in the form of financial statements for the 2024 period and interviews with 3 informants, namely business owners, owners' husbands, and production employees. The data analysis method is a way of description, by presenting the results of interviews, presenting financial statements and drawing conclusions. The results of the study prove that the use of financial statements is effective as a basis for assessing financial performance in CV Cita Mandi. The form of financial statements made by CV Cita Mandiri includes a list of expenses and income, balance sheets, income statements and notes on financial statements. Financial statements are one of the important sources of information for SME owners to make business decisions. The benefits of financial statements help SMEs provide relevant and reliable financial information. The factors that are obstacles in financial reporting on CV Cita Mandir are that there are no employees in the field of accounting, so that the business owner makes financial reports manually in the accounting book and copies them to the computer using the Microsoft Excel program. The impact of employees not being able to make financial reports is that the preparation of financial statements is made manually in the accounting books, so that overall the financial statements made are not accurate.
Analysis of Raw Material Inventory Control for Smoothness of The Production Process Using MRP (Material Requirement Planning) Method at The Tofu Factory of Guyub Rukun in Malang City Danda; Anung Prasetyo Nugroho; Yuni Setyawati
IRDH International Journal of Social Sciences & Humanities Vol. 2 No. 3 (2025): October
Publisher : International Research and Development for Human Beings (IRDH)

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This research was conducted with the aim of finding out whether the analysis of raw material inventory control carried out by the Guyub Rukun tofu Factory was effective in the production process in Lowokwaru District Malang City, to find out how the raw material inventory control process works for the production process, The research design in this study is to use a quantitative approach method. This research using quantitative methods is research that aims to describe and understand the phenomena experienced by research subjects, for example regarding the analysis of raw material inventory control for the smooth running of the production process using the MRP method. In this study, the collected data was then processed using quantitative descriptive analysis. In general, quantitative data analysis involves three steps: observation, interviews, and documentation. This research was conducted at the Guyub Rukun Tofu Factory in Lowokwaru District, Malang City in June 2025. The results of this study are the raw material inventory control system implemented by the Guyub Rukun Tofu Factory in Malang City, the Guyub Rukun Tofu Factory implements a routine inventory control system and is based on daily operational experience, where every day the main raw material is purchased, namely soybeans, as much as 200 kg according to the daily production capacity. The application of the material requirement planning (MRP) method in planning raw material requirements at the Guyub Rukun tofu factory based on EOQ calculations, with an ordering cost of IDR 40,000 per order and a storage cost of IDR 717,000 per kg per year, obtained an optimal order size of around 818 kg per order. Thus, the effectiveness of the material requirements planning (MPR) method compared to the inventory control policies currently implemented by the Guyub Rukun Tofu factory.
The Influence of Educational Background, Training Programs, and Career Development on Employee Performance at the Personnel and Human Resources Development Agency (BKPSDM) of Malang City Nindi Hide; Retno Ayu Dewi Novitawati; Yuni Setyawati
International Journal of Management and Business Vol. 3 No. 1 (2026): January
Publisher : International Research & Development for Human Beings (IRDH)

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The purpose of this study was to determine the partial and simultaneous effects of career development, training programs, and educational background on employee performance at the “Personnel and Human Resource Development Agency (BKPSDM) of Malang City.” The quantitative approach is the research methodology used. A questionnaire made with a Likert scale serves as a data collection tool. The research sample consisted of forty-five respondents, all of whom worked at BKPSDM Malang City. Multiple linear regression techniques were used to analyze the data. The findings of the study indicate that although career advancement has no significant impact on employee performance, training programs and educational background have a good and significant impact. Employee performance is significantly influenced by training programs, career growth, and educational background simultaneously. These findings indicate that although career development still needs further assessment to truly contribute to improved performance, proper education and training can improve employee work productivity.
The Influence of Work Motivation, Work Environment And Work Discipline on Employee Performance in The Personnel And Human Resources Development Agency (BKPSDM) of Malang City Marto, Florianus; Novita, Retno Ayu Dewi; Yuni Setyawati
International Journal of Management and Business Vol. 3 No. 1 (2026): January
Publisher : International Research & Development for Human Beings (IRDH)

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The aim of this study is to determine the effect of work motivation, work environment and work discipline on employee performance in the Malang City Human Resources and Human Resources Development Agency (BKPSDM), both partially and simultaneously. Types of Quantitative Research. The population of this study is that all employees at BKPSDM Malang City were 44 people, and the technique of determining the sample using total sampling. Instrument using a questionnaire. Data analysis using multiple linear regression. Hypothesis testing using the t test (partial) and F test (simultaneous). The results of multiple linear regression obtained by the three independent variables have a positive regression coefficient value, and the coefficient of Determination of R Square (R2) is 0.784 (contribution of the independent variable to the dependent variable of 78.4%). The results of testing the t test (partial) hypothesis found that the three independent variables have a tcount > ttable value significantly < 0.05 and the results of the F (simultaneous) hypothesis testing obtained the Fcount > Ftable with a significant value < 0.05. So it was concluded that work motivation, work environment and work discipline had a significant effect on employee performance in the Personnel and Human Resources Development Agency of Malang City, both partially and simultaneously. It is recommended to the Head of the Personnel and Human Resources Development Agency Malang City of Malang City to integrate efforts to increase work motivation, the creation of a conducive work environment, and uphold holistic work discipline in employee management policies to encourage overall performance improvement.
The Influence of Total Quality Management on Operational Performance at Rayz UMM Malang Hotel Alma Karistiana; R Y Susanto; Yuni Setyawati
International Journal of Management and Business Vol. 3 No. 1 (2026): January
Publisher : International Research & Development for Human Beings (IRDH)

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Abstract

The purpose of this research is to determine the effect of total quality management on operational performance at Hotel Rayz UMM Malang. This is a quantitative study. The sampling method used in this research is random sampling with 47 respondents. Data collection techniques include observation, questionnaires, literature studies, and documentation. The data analysis method is simple linear regression. The research results prove that total quality management has a significant and positive effect on operational performance at Hotel Rayz UMM Malang, as indicated by a calculated t value of 6.440, representing an influence of 66.4%. The aspects of total quality management that affect operational performance include employees focusing on providing good service to customers, conducting evaluations for continuous service improvement, employees receiving training programs for skill development, and good communication between management and employees.
An Analysis of Product Quality Control using The Six Sigma Method at Omah Produksi Tempe Rizky Jaya, Batu City Novita Nurrry Chrisyani; Cakti Indra Gunawan; Yuni Setyawati
International Journal of Management and Business Vol. 3 No. 1 (2026): January
Publisher : International Research & Development for Human Beings (IRDH)

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This study aims to analyze product quality control using the Six Sigma method at Omah Tempe Production Rizky Jaya MSME in Batu City. The main problem faced by this MSME is the high level of defective products such as mushy textured tempeh and moldy tempeh. The Six Sigma method with the DMAIC (Define, Measure, Analyze, Improve, Control) approach is applied to identify the causes of defects, analyze the performance of the production process, and provide recommendations for improvement. The results showed an average sigma value of 3.30, indicating that the production process is still at a medium level and needs to be improved. The main factors causing defects are humans, raw materials, machines, work methods, and the environment. Recommendations for improvement include workforce training, improved sanitation, and standardization of production procedures.
Marketing Strategy of Service Products in Efforts to Increase Revenue at PAUD Kartika Pradana, Malang City Meriana Norince Bora; Agus Dwi Sasono; Yuni Setyawati; Nur Ida Iriani
International Journal of Management and Business Vol. 3 No. 1 (2026): January
Publisher : International Research & Development for Human Beings (IRDH)

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This research discusses the marketing strategy of service products implemented by PAUD Kartika Pradana in Malang City as an effort to increase institutional income. In an era of increasingly tight competition in the early childhood education sector, institutions are required to understand market needs and develop targeted marketing strategies. The main focus of this research is how the implemented marketing strategies can attract public interest and lead to an increase in student enrollment. This study uses a descriptive qualitative method with data collection techniques through direct observation, in-depth interviews with the PAUD management, and documentation study. The results show that PAUD Kartika Pradana relies on the 7P marketing mix approach: product (educational services), competitive pricing, strategic location, active promotion through social media and local communities, competent human resources, structured service processes, and adequate physical facilities. This combination of strategies significantly contributes to building trust among parents and encouraging them to enroll their children. The findings indicate that PAUD Kartika Pradana implements a service marketing strategy based on the 7P approach (Product, Price, Place, Promotion, People, Process, and Physical Evidence). Dominant promotional strategies include word-of-mouth marketing, use of social media, and collaboration with local communities. This research concludes that implementing an appropriate service marketing strategy can be an effective solution to enhance the competitiveness and income of educational institutions.
The Impact of Privacy and Data Protection Policies on Digital Marketing Strategies in The Lazada Application (Case Study on Students of University of Tribhuwana Tunggadewi, Malang, Management Study Program Class of 2021 And 2022) Elisabeth Ariyati Bui; Moch. Nurhidayat; Yuni Setyawati
International Journal of Management and Business Vol. 3 No. 1 (2026): January
Publisher : International Research & Development for Human Beings (IRDH)

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The purpose of this study was to determine the impact of privacy policies and data protection on digital marketing strategies in the Lazada application on students of Tribhuwana Tunggadewi University, Malang, Management Study Program, Class of 2021 and 2022. The type of research used was quantitative. The determination of the sample for this study used saturated sampling so that the research sample was 50 respondents. The data collection steps used by the researcher were questionnaires. The data analysis technique was multiple linear regression analysis using the SPSS program. The results of the study prove that privacy policies have a significant effect on the performance of digital marketing strategies in the Lazada application on students of Tribhuwana Tunggadewi University, Malang, Management Study Program, Class of 2021 and 2022, which means that students as digital users who are aware of the importance of data protection, give a positive response to the privacy policy implemented. Data protection does not have a significant effect on the performance of digital marketing strategies in the Lazada application for students of Tribhuwana Tunggadewi University Malang Management Study Program Class of 2021 and 2022, which means that although privacy policies are important for protecting user data, most students do not make it the main factor in assessing the effectiveness of digital marketing strategies.
Co-Authors Agus Dwi Sasono Alma Karistiana Asrini Asrini Cakti Indra Gunawan Danda Elisabeth Ariyati Bui Elly Lestari Lely Kumalawati Maria Yunita Seran Marto, Florianus Meriana Norince Bora Moch. Nurhidayat musnaini musnaini Nindi Hide Novita Nurrry Chrisyani Novita, Retno Ayu Dewi Nur Alifah Fajariyah Nur Ida Iriani Prasetyo, Anung Nugroho R Y Susanto Retno Ayu Dewi Novitawati