Expert Net: Exploration Journal of Technological Education Trends
Vol. 2 No. 2 (2025): Edisi Desember

Digital Innovation for Child Protection Services in Subang Regency through an Integrated Information System

Hanifah, Layang Puspa (Unknown)
Sulistia, Dealya (Unknown)
Azizah, Nur (Unknown)
Piarna, Rian (Unknown)



Article Info

Publish Date
28 Dec 2025

Abstract

The advancement of digital technology has become increasingly crucial in reforming public service delivery, particularly within child protection agencies. This research examines the implementation of an Integrated Child Protection Information System (SITPA) developed for Subang Regency's Regional Child Protection Commission (KPAD). SITPA consolidates multiple operational functions, including case intake, verification workflows, case tracking, and automated reporting, within a unified web platform. Development follows the Agile Scrum framework, enabling iterative refinement and continuous alignment with end-user requirements. Research data derives from field observations, stakeholder interviews, and examination of KPAD's existing paper-based procedures. Findings demonstrate that SITPA significantly improves data reliability, lightens administrative workload, and facilitates faster information flow across organizational units. The system further provides executive dashboards and structured analytics that support evidence-based decision-making. Implementation of this digital solution aims to strengthen the effectiveness, openness, and responsibility of child protection services throughout Subang Regency.

Copyrights © 2025






Journal Info

Abbrev

expertnet

Publisher

Subject

Computer Science & IT Education Engineering

Description

Expert Net: Exploration Journal of Technological Education Trends is a high-quality open-access peer-reviewed research journal published by the Yayasan Insan Mulia Bima. Expert Net: Exploration Journal of Technological Education Trends provides a platform that welcomes and acknowledges high-quality ...