Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202

Penerapan Total Quality Management (TQM) Dalam Meningkatkan Kualitas Pengelolaan Keuangan Bawaslu Kabupaten Enrekang: Penelitian

Baharuddin, Rahmah Khairunnisa Binti (Unknown)
Riswan R Syam (Unknown)
Suriyati (Unknown)
Mahfud Nurnajamuddin (Unknown)



Article Info

Publish Date
26 Jan 2026

Abstract

This study aims to analyze the implementation of Total Quality Management(TQM) in improving the quality of financial management at the Election Supervisory Body (Bawaslu) of Enrekang Regency as a public sector institution required to ensure accountability and transparency. The study employs a descriptive qualitative approach using a case study method, with data collected through interviews, observations, and analysis of financial documents, focusing on key TQM principles, including customer focus, continuous improvement, and employee involvement. The findings indicate that the gradual implementation of TQM has a positive impact on operational efficiency, administrative orderliness, and the accountability of financial reporting. However, the comprehensive implementation of TQM still faces challenges, particularly regarding the consistency of leadership commitment and the strengthening of a culture of continuous improvement across all organizational levels.

Copyrights © 2026






Journal Info

Abbrev

jerkin

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Mathematics Other

Description

Jurnal Pengabdian Masyarakat dan Riset Pendidikan is a journal on Faculty of Education. Jurnal JERKIN: Jurnal Pengabdian Masyarakat dan Riset Pendidikan is under the auspices of the Faculty of Education, Universitas Pahlawan Tuanku Tambusai. The journal is registered with E-ISSN: 2961-9890. Jurnal ...