SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL

THE INFLUENCE OF COMPETENCE, COMMUNICATION, AND PROFESSIONALISM ON EMPLOYEE SATISFACTION AT UD. SAMI ASRI TULUNGAGUNG: Pengaruh Kompetensi, Komunikasi, dan Profesionalisme terhadap Kepuasan Karyawan di UD. Sami Asri Tulungagung

Abie Nur Budi Pangestiko (Unknown)
Indah Yuni Astuti (Unknown)



Article Info

Publish Date
14 Dec 2025

Abstract

Employee satisfaction is one of the indicators of organizational performance that reflects the quality of human resource management. This study aims to analyze the influence of competence, communication, and professionalism on employee satisfaction at UD Sami Asri Tulungagung, a producer of Tulungagung’s signature rambak crackers. The study used a quantitative approach with an associative design. The study population included all 35 employees, and data collection was conducted through a questionnaire with a Likert scale of 1–5 and short interviews. The research variables included competence, communication, professionalism as independent variables, and employee satisfaction as the dependent variable. Data analysis was conducted using descriptive statistics, simple regression, and multiple regression using SPSS version 25. The results showed that competence, communication, and professionalism each had a positive and significant influence on employee satisfaction. Professionalism was the dominant variable that provided the highest contribution to employee satisfaction. Simultaneous analysis showed that the three independent variables together explained 67.1 percent of the variation in employee satisfaction. These findings indicate that increasing employee satisfaction at UD Sami Asri can be achieved through competency development, effective communication, and consistent application of professionalism. This research provides implications for human resource management in small and medium enterprises in order to create a conducive, productive work environment that is able to increase employee loyalty.

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Journal Info

Abbrev

sosioedukasi

Publisher

Subject

Education Social Sciences Other

Description

urnal sosioedukasi (e-ISSN: 2541-612X, Print ISSN 2086-6135) diterbitkan oleh Fakultas Keguruan dan Ilmu Pendidikan Universitas PGRI Banyuwangi, diterbitkan dua kali setahun pada bulan mei dan november. fokus Scientific Journals of Education and Social. Jurnal sosioedukasi mencakup semua bidang dan ...