Jurnal Pengabdian Kepada Masyarakat
Vol. 5 No. 3 (2025): Jurnal Pengabdian Kepada Masyarakat

Penerapan Manajemen Konflik untuk Meminimalisir Permasalahan Komunikasi dan Meningkatkan Solidaritas Anggota IPPMST Malang

Burhan, Rofiatul Jannah (Unknown)
Maulidina, Syifa (Unknown)
Hasanati, Nida (Unknown)
Djudiyah (Unknown)



Article Info

Publish Date
31 Dec 2025

Abstract

The Central Sulawesi Student and Youth Association (IPPMST) Malang is a regional organization that serves as a forum for togetherness, cultural preservation, and self-development for students living away from home. IPPMST Malang faces internal problems such as weak organizational communication, lack of member involvement in decision-making, and conflicts between members. This empowerment project aims to minimize communication problems and increase member solidarity through the application of conflict management. The methods used include literature studies, in-depth interviews, focus group discussions (FGD), and interventions in the form of conflict management training based on Rahim's theory. The intervention was carried out through psychoeducation, interactive discussions, and role-playing, with evaluation using pre-tests and post-tests based on the Rahim Organizational Conflict Inventory II (ROCI-II) instrument. The results showed a significant difference between the pre-test and post-test scores (p < 0.05). These findings indicate that conflict management training is effective in improving understanding, communication skills, and strengthening solidarity and cooperation among organization members.

Copyrights © 2025






Journal Info

Abbrev

pkm

Publisher

Subject

Humanities Education Social Sciences

Description

The Community Service Juornal (PKM) publishes articles about the result of community service activities in any form, whether in religious activities, product, or in the form of modules and methods. This journal contains publications from all field of science, including education, arts and ...