Dinasti International Journal of Education Management and Social Science
Vol. 1 No. 6 (2020): Dinasti International Journal of Education Management and Social Science (Augus

MEDIA RICHNESS ON INSTAGRAM INFLUENCES TOWARDS CONSUMER PURCHASE INTENTION: EXPLORING THE MODERATING EFFECT OF BRAND EQUITY

Muhammad Asyraf Hasim (Universiti Kuala Lumpur Business School, Malaysia)
Mohd Fikri Ishak (Universiti Kuala Lumpur Business School, Malaysia)
Nurul Nadia Abdul Halim (Universiti Kuala Lumpur Business School, Malaysia)
Arman Hj Ahmad (Universiti Kuala Lumpur Business School, Malaysia)
Putu Ngurah Suyatna (Universitas Warmadewa, Indonesia)



Article Info

Publish Date
11 Oct 2020

Abstract

Social media has become a widely-adopted technology since it being introduced to the world, affecting businesses in myriad ways. Majority of companies nowadays started to invest on social media marketing in regards to the ability of this marketing initiative lead to better profitability. However, only few studies have looked at the empirical link between media richness from social media i.e. Instagram and purchase intention among consumers. This paper discusses the influences of media richness on Instagram towards consumers’ intention to purchase mediated by brand equity. This study was conducted utilising survey research method, aiming to create better understanding of consumer intention to purchase as being influenced by social media richness. A total of 537 undergraduate students in Kuala Lumpur, Malaysia age 19 to 24 years old took part in this study as respondents. The respondents are exposed to Instagram postings on similar products for sale. Partial least square structural equation modelling (PLS-SEM) applied to fit the data in the hypothesised model. The outcome of study is useful to both researchers and business practitioners to understand the importance of social media richness specifically utilising Instagram as business platform. Future study should consider on discovering different perspective of media richness involving other types of social media.

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Journal Info

Abbrev

DIJEMSS

Publisher

Subject

Education

Description

Dinasti International Journal of Education Management and Social Science (DIJEMSS) is the scientific journal of educational and social science research published since 2019 by Dinasti Publisher. Dinasti International Journal of Education Management and Social Science (DIJEMSS) articles which ...