Jurnal Pengabdian Kepada Masyarakat Indonesia
Vol. 5 No. 1 (2025): April : Jurnal Pengabdian Kepada Masyarakat Indonesia (JPKMI)

Peningkatan Daya Saing UMKM Sarana Upakara Melalui Digitalisasi Katalog Produk dan Strategi Pemasaran Berbasis Digital

Ni Kadek Tasya Novita Devi (ITB STIKOM BALI)
I Putu Agus Eka Yatna Cipta (Institut Teknologi dan Bisnis STIKOM Bali)
I Komang Budi Mas Aryawan (Institut Teknologi dan Bisnis STIKOM Bali)
I Ni Komang Nandita Putri Wiardani (Institut Teknologi dan Bisnis STIKOM Bali)
Celvina (Institut Teknologi dan Bisnis STIKOM Bali)



Article Info

Publish Date
30 Apr 2025

Abstract

The partner in this Community Partnership Program is a MSME engaged in the sale of Balinese ceremonial equipment, namely Toko Windu Sarana Upakara. The main problems faced by the partner include: (1) limited understanding and skills in utilizing digital technology, particularly in creating a product catalog, and (2) insufficient knowledge of digital marketing strategies, which has restricted their market reach to the local neighborhood. The objectives of this PKM are: first, to improve the partner’s understanding of product marketing through digital catalogs, with an achievement target of 80–100%; and second, to enhance the partner’s ability to implement marketing strategies using WhatsApp Business, also with a target of 80–100% understanding and application. The program involved two participants. The implementation method consisted of four stages: planning, execution, evaluation, and reflection. The results indicated: (1) the successful development of a product logo and a digital catalog for Toko Windu Sarana Upakara, and the smooth execution of digital marketing training using WhatsApp Business; (2) prior to the training, the partner lacked knowledge about brand image and the importance of branding, but afterward, all participants (100%) demonstrated a good understanding of these concepts; (3) initially, the partner had limited skills in using WhatsApp Business for handling customer orders, but after the training, all participants (100%) were able to use the platform effectively.

Copyrights © 2025






Journal Info

Abbrev

jpkmi

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Education Engineering Public Health Social Sciences

Description

Cakupan keilmuan Jurnal ini meliputi jurnal nasional yang berisi hasil-hasil kegiatan pengabdian dan pemberdayaan masyarakat berupa penerapan berbagai bidang ilmu diantaranya pendidikan, teknik, pertanian, sosial humaniora, managemen, komputer dan ...